Super Resolution breaks when Lightroom is also running... conflict?

Enthusiast ,
Mar 20, 2021 Mar 20, 2021

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Like the title says.  Opening image in Photoshop (RAW set to launch.)  When Lightroom is also open, there appears to be a graphics conflict, and lose the top Photoshop menu and must kill it in Task Manager.  Additional info: I occasionally see notices it's shutting down graphics acceleration.  But so far it all seems to be working properly when I close Lightroom first. Major workflow pain. But super resolution is great.

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correct answers 2 Correct answers

Adobe Community Professional , Mar 21, 2021 Mar 21, 2021

That most likely means you have a "marginal" video card and/or driver. Update your driver.

 

Check for this in Lightroom preferences. This is what ACR uses for super resolution. Settings are separate in ACR and Lightroom, but if Lightroom GPU crashes, maybe it takes ACR with it:

LRGPU.png

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Adobe Community Professional , Mar 27, 2021 Mar 27, 2021

No, I meant Lightroom GPU preferences. They are separate from ACR GPU preferences, they just look the same.

 

And if Lightroom tends to crash in the GPU driver, it's probably best to disable it there, until you can find a better driver version. Either way, this is still a buggy driver.

 

Initially I thought enhance/super resolution ran exclusively in the GPU, but that turns out to be wrong. It's just GPU-accelerated. It will work with GPU off, but it will be very much slower.

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Adobe Community Professional ,
Mar 20, 2021 Mar 20, 2021

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Moved to the Camera Raw forum, from the Photoshop forum.

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Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

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That most likely means you have a "marginal" video card and/or driver. Update your driver.

 

Check for this in Lightroom preferences. This is what ACR uses for super resolution. Settings are separate in ACR and Lightroom, but if Lightroom GPU crashes, maybe it takes ACR with it:

LRGPU.png

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Enthusiast ,
Mar 26, 2021 Mar 26, 2021

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A little more info. Crashes intermittently in Photoshop Camera RAW regardless whether LR is running. You mentioned LR graphic preferences, but I assume you meant Photoshop. The weird nature of this is that when it crashes it tells me it is disabling my GPU - but I've already disabled it anyhow. Then I kill the process in Task Mgr, rerun Photoshop, open the RAW and it Super Resolves and all is groovy.

 

I'll check for new driver and report back.

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Adobe Community Professional ,
Mar 27, 2021 Mar 27, 2021

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No, I meant Lightroom GPU preferences. They are separate from ACR GPU preferences, they just look the same.

 

And if Lightroom tends to crash in the GPU driver, it's probably best to disable it there, until you can find a better driver version. Either way, this is still a buggy driver.

 

Initially I thought enhance/super resolution ran exclusively in the GPU, but that turns out to be wrong. It's just GPU-accelerated. It will work with GPU off, but it will be very much slower.

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Enthusiast ,
Jun 07, 2021 Jun 07, 2021

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After doing some major work with performance, my problem has disappeared and all is well.

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