unable to read the full size image if reading from Network drive.

Community Beginner ,
Oct 08, 2020 Oct 08, 2020

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After upgrading to Camera Raw 12.4.0.555 I am getting the following error when trying to open a raw file:

"Unable to read the full size image"

 

Screen Shot 2020-10-08 at 15.11.22.jpg

This happens when files are on a network drive. If I copy the files to a local drive there is no problem opening the files.

 

Workstation:  iMac Pro (2017), MacOS Catalina (10.15.7)

Photoshop version: 21.2.4

Raw files:  Olympus RAW (ORF files)

Files are located on Network Drive, (AFP), permissions are 777.

 

Since nothing hass changed on the NAS, and the previous version of ACR did not have this issue, it must be some bug.

 

Please fix a.s.a.p.

 

Rick

 

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New Here ,
Nov 29, 2020 Nov 29, 2020

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I have the exact same trouble , any progress in solving it?

Francesco

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Community Beginner ,
Nov 29, 2020 Nov 29, 2020

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Hi Fransesco,

 

No, unfortunately not. I have contacted Adobe Support but they don't even want to look into the problem. They say that reading from and writing to network drives are not supported. In this day and age I find this one of the most ridiculous answers I have ever gotten.

 

Rick

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Explorer ,
Jun 11, 2021 Jun 11, 2021

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I agree, Adobe's response to Network drive compatibility is pathetic. Their competitors have no such trouble. Affinity Photo works fine.

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Participant ,
Jun 22, 2021 Jun 22, 2021

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Getting the same error in Camera Raw 13.3. Appears to be a recent bug, because previously I have opened RAW images on a network drive (the same network, the same share) without any problem. Maybe it is specific to the file size or specific camera model file format?

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