unrecognised jpg

New Here ,
Nov 30, 2021 Nov 30, 2021

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Hi

After the last update every time I open a jpg into Camera Raw then in to PS I get a window saying it's an "unrecognised format" I repeat the process and it opens up?? weird bug, or is it jiust me and my PS?

 

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Adobe Employee ,
Dec 01, 2021 Dec 01, 2021

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Can you zip up and post a link to a sample JPG that you're having trouble with (cc files or dropbox)? (posting a raw JPEG resaves/compresses the image so that may modify the JPEG in a way that may not reproduce your issue)


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Dec 08, 2021 Dec 08, 2021

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I would but it sort of doesn't make much sense to as they are .jpg and after they are opened they are .jpg so I don't know which ones will do it. If that makes sense to you. 

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