When I open my camera raw the dialogue page is all black on a MacBook with the M1 processor

New Here ,
Mar 07, 2021 Mar 07, 2021

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I 've changed my laptop for à macbbok M1 and since then When I open my camera raw the dialogue page is all black? I can't see anything except "open the image" "cancel" button...

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Mar 08, 2021 Mar 08, 2021

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Hi there,

 

Sorry that the Camera Raw interface remains black when you open an image on your MacBook with the M1 processor.

 

Which version of Photoshop and Camera Raw are you using? Also, what is the version of macOS on your computer?

 

Do you notice similar problem with Photoshop as well? Also, does the problem occurs only with RAW images?

 

It might well be an issue linked with graphics processor. Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html#Troubleshooting and let us know if that helps?

 

Thanks,

Akash

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New Here ,
Jun 06, 2022 Jun 06, 2022

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same problem , MAC BOOK PRO M1 , photoshop 2019 , version of my mac = Monterey

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Community Expert ,
Jun 06, 2022 Jun 06, 2022

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LATEST

Yes upgrade to the latest photoshop version 2022 using the creative cloud desktop application.

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Community Expert ,
Mar 08, 2021 Mar 08, 2021

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Moved to the Camera Raw forum, from the Photoshop forum.

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Community Expert ,
Mar 08, 2021 Mar 08, 2021

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First, try disabling GPU in the preferences (Preformance). Any better?
If not, recalibrate and build a new ICC profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
May 15, 2022 May 15, 2022

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Same problem here. Any solution/workaround?

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