ACR presets missing

With the most recent updates to Bridge/PS/ACR, some of my presets have disappeared from Camera RAW.  The actual files are still in the correct folder, but are no longer recognized by ACR.  If I try to load them manually, I get the following error: Unable to load raw conversion settings.  The Camera Raw settings in the selected ".XMP" metadata file are not compatible with this image.

Very frustrating since I use many of these presets.  Any suggestions on how to make them compatible again?

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ACR presets missing

With the most recent updates to Bridge/PS/ACR, some of my presets have disappeared from Camera RAW.  The actual files are still in the correct folder, but are no longer recognized by ACR.  If I try to load them manually, I get the following error: Unable to load raw conversion settings.  The Camera Raw settings in the selected ".XMP" metadata file are not compatible with this image.

Very frustrating since I use many of these presets.  Any suggestions on how to make them compatible again?

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47 Replies

Re: ACR presets missing

Adobe Community Professional, Dec 14, 2018

Sounds like your loading the presets (Profiles) when using the Camera Raw filter inside of photoshop?

(Profiles accessible from the Basic panel)

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Re: ACR presets missing

It doesn't matter whether I'm using Camera Raw inside of Photoshop or going directly to ACR from Bridge (or Windows Explorer).  Same result, same error message.

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Re: ACR presets missing

Adobe Community Professional, Dec 14, 2018

I've only seen that happen with the camera raw filter, since Profile Presets created with Camera Raw proper will not work in the Camera Raw filter.

So even in camera raw proper you go Load some presets and get that message?

Do you know what version of camera raw the presets were created with?

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Re: ACR presets missing

Me too.

I recently upgraded to OS Mojave and PS CC and next thing I knew my ACR presets disappeared and when I try and replace them they don’t show under settings. Yes, I have them in the correct folder. I read somewhere that the naming convention had been changed. But I can’t find details on that.

Unfortunately I had a Time Machine conflict with an installed app and Iin the process of ”fixing” it, I had to reformat the drive and lost my backup.

I too work fromBridge andopen directly in AC

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Re: ACR presets missing

Adobe Community Professional, Dec 14, 2018

You have a different issue.

On the mac side the presets go in

Users⁩/User Name/Library⁩/⁨Application Support⁩/Adobe⁩/CameraRaw⁩/Settings⁩

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Re: ACR presets missing

I have the same, or similar, problem. Yes, that is the folder I have them in.

Strangely, some presets do show. But others, that I really need, don’t. Has there been some kind of naming convention change, or thefile extension (.xmp) ?

i open ACR directly from Bridge

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Re: ACR presets missing

Adobe Community Professional, Dec 14, 2018

Some presets are under the Presets tab and some (the new profile presets) are under the Basic tab.

pre1.jpg

pre2.jpg

pre3.jpg

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Re: ACR presets missing

For me, they were under user presets. 3rd image. The others were populated by adobe presets

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Re: ACR presets missing

Only some of the presets are missing.  This issues applies to User Presets, (I never use the canned presets that Adobe includes.)  For example, I have the VSCO Portra film pack.  Before the latest round of CC updates, I had multiple variations of the Portra 160 presets.  Now, only one appears.  I verified that all the Portra files are still in the correct folder/directory.  If I attempt load a preset file (via "Load Settings") I get the aforementioned error.

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Re: ACR presets missing

Well, I found a solution, sort of.  I downgraded Adobe Camera Raw to version 10.5 and all my presets reappeared.  Obviously, Adobe made some changes in the latest version that rendered these presets incompatible.  Guess I won't be updating for awhile.  😞

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Re: ACR presets missing

How do you go back to Camera Raw 10.5?

I have reverted back 2 versions of PS from 20.0.1 to 20 to 19.1.17 but the version of Camera Raw stays the same (11.1.0.112) and the presets still don't show up

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Re: ACR presets missing

I downloaded version 10.5 from Adobe.

Camera Raw plug-in installer

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Re: ACR presets missing

does this 'plug-in' allow you to launch Camera Raw from Bridge?

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Re: ACR presets missing

Yes, Camera Raw is the Plug-In that launches from Bridge and inside PS.
It is weird that when you downgrade Photoshop, it doesn't automatically downgrade ACR.

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Re: ACR presets missing

That worked. Thanks so much for the help.

I can't believe we're the only two with this issue.

Please keep me informed if you find out more or if adobe fix acr

cheers

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Re: ACR presets missing

Hi rbellphoto,

Thanks for the tipp, which immediately solved the issue for me. On a side note, instead of ACR 10.5, I‘ve re-installed ACR 11.0.

Phew, Adobe is breaking many things recently...

Thanks again,

Lars

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Re: ACR presets missing

Tried ACR 11.1 - didn't work; Tried ACR 10.5 and IT WORKED!!! Thank God!

Clearly Adobe has not been QA testing the latest version of ACR.

Thanks to rbellphoto for the tip!

Cheers! I can finally do some work.

Jason

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Re: ACR presets missing

Thanks for the advice to go back to RAW 10.5 - I had the exact same issue regarding my VSCO presets, not visible at all in 11.1, but going back to 10.5 totally worked. It's been a frustrating 2 days, my upgrade to Capture One v12 also went totally wrong as well, not keen to update Photoshop either. Clearly something wrong with Adobe's most recent upgrade with regard to Camera Raw.

Thanks again for the solution rbellphoto!

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Re: ACR presets missing

Same issue!

 

Where are they stored? 

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Re: ACR presets missing

Find your presets that have disappeared from the Presets panel (Application Support > Adobe > CameraRaw > Settings > User Presets), back them up in an unrelated directory, open them in a text editor, remove the following two lines and save:

   <crs:CameraProfile>ACR 4.4</crs:CameraProfile>

   <crs:CameraProfileDigest>6DDFF24B12B83727DC4E525914132117</crs:CameraProfileDigest>

Doing that will enable these presets for all raw files, instead only some (for example, older raw files but not newer raw files).

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Re: ACR presets missing

In some text edit files I see the  - CameraProfileDigest

And on some I see the - CameraProfile, which is often called Adobe Standard.

Not necessarily both in the same file.

Remove the 2 lines entirely, or rename ?

Is there a way to batch edit and find and replace the two lines?Probably not since the two lines are not necessarily the same for all?

Are you saying these 2 lines are the reason ACR 11 can't see/open the presets ?

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Re: ACR presets missing

It worked!!! Thank you. Now to change 50 more presets

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Re: ACR presets missing

Oh no, did we find a way to batch rename these?

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Re: ACR presets missing

Having the same issue. Will there be a fix soon ?

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Re: ACR presets missing

I have the exact same problem, also for my VSCO Presets. They work perfectly in Lightroom Classic though... Renaming them one by one is not really an option for me, I have far too many.

My lost presets don't show up in the profile browser either.

I hope Adobe will fix this soon, until then I'll have to use CR 10.5

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Re: ACR presets missing

I also use the vsco presets on 90% of my work and now they are unavailable smh Hopefully Adobe fixes this soon

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Re: ACR presets missing

Go back to RAW 10.5 as indicated above - VSCO presets re-appear instantly! Camera Raw plug-in installer

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Re: ACR presets missing

Just to confirm, ACR 11.0 works the same for me. 11.1 did introduce the issue.

Best,

Lars

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Re: ACR presets missing

Yes, but I couldn’t downgrade to 11. Only to 10.5

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