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Adobe Camera Raw CC Update made my presets disappear

New Here ,
Oct 09, 2019

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I just updated my Camera Raw, and all my user presets that I had previoulsy imported are gone! Where did they go?! Can anyone shed some light on this? 

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Adobe Camera Raw CC Update made my presets disappear

New Here ,
Oct 09, 2019

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I just updated my Camera Raw, and all my user presets that I had previoulsy imported are gone! Where did they go?! Can anyone shed some light on this? 

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Problem or error

Views

87

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Adobe Employee ,
Oct 10, 2019

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Hi there,

 

Sorry that your Camera Raw presets have dissappeared after you've updated the Camera Raw app. Please take a look at this discussion https://community.adobe.com/t5/Camera-Raw/ACR-presets-missing/td-p/10235124 and let us know if that helps.

 

Thanks,

Akash

 

 

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New Here ,
Oct 11, 2019

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Thanks Akash. That did sorta help. I had to go back to the Camera Raw version 10.5 in order to view them in both the Camera Raw, AND Camera Raw filter inside PS. (For some reason they were only showing up in Camera Raw but not in the CR filter in PS...any idea why?)

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Adobe Employee ,
Oct 14, 2019

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Could you please provide us a screenshot of the same?

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New Here ,
Oct 16, 2019

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Sure! How do I do that??Don't see a space to upload a photo...?

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