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After re-installing CS6 on Sierra, can't update camera RAW

New Here ,
Mar 14, 2018

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I've re-built my Mac OS Sierra and reinstalled CS6, with serial number to license the product. All is fine, except, I cannot 'update' camera RAW plugin, so raw images will not open.

But the images do not open in raw/ photoshop.

Screen Shot 2018-03-15 at 12.35.17 PM.png

The macbook, OS, CS6, and digital camera are all the same - no changes.

I just wanted to rebuild my Mac to clean it up.

I have tried to run 'help-updates' to update the raw plugin

Screen Shot 2018-03-15 at 12.37.17 PM.png

I have then successfully installed the separate 9.11 camera raw plugin

Camera Raw plug-in installer

But I still get the same error when trying to open a file. According to Adobe website page on this link, the CS6 installer should be compatible with OS10.12 (Sierra) which is what I have.

Can anyone help?

Adobe Community Professional
Correct answer by Jeff Arola | Adobe Community Professional

See if installing an updated Adobe Application Manager lets Help>Updates work.

Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

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After re-installing CS6 on Sierra, can't update camera RAW

New Here ,
Mar 14, 2018

Copy link to clipboard

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I've re-built my Mac OS Sierra and reinstalled CS6, with serial number to license the product. All is fine, except, I cannot 'update' camera RAW plugin, so raw images will not open.

But the images do not open in raw/ photoshop.

Screen Shot 2018-03-15 at 12.35.17 PM.png

The macbook, OS, CS6, and digital camera are all the same - no changes.

I just wanted to rebuild my Mac to clean it up.

I have tried to run 'help-updates' to update the raw plugin

Screen Shot 2018-03-15 at 12.37.17 PM.png

I have then successfully installed the separate 9.11 camera raw plugin

Camera Raw plug-in installer

But I still get the same error when trying to open a file. According to Adobe website page on this link, the CS6 installer should be compatible with OS10.12 (Sierra) which is what I have.

Can anyone help?

Adobe Community Professional
Correct answer by Jeff Arola | Adobe Community Professional

See if installing an updated Adobe Application Manager lets Help>Updates work.

Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

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268

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Mar 14, 2018 0
Adobe Community Professional ,
Mar 14, 2018

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What camera do you have?

If in photoshop cs6 you go to Photoshop>About Plug-In>Camera Raw, what version does it say?

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Mar 14, 2018 0
New Here ,
Mar 14, 2018

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Hi, thanks, it says version 7.0.0.308 -

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Mar 14, 2018 0
New Here ,
Mar 14, 2018

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Oh and my camera is Nikon d610, fully works with camera raw version before I re-built my macbook just for some reason, photoshop is not allowing updated camera raw to install.

I've also tried turning off firewall and of course the internet is working as I'm browsing this forum.

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Mar 14, 2018 0
Adobe Community Professional ,
Mar 14, 2018

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See if installing an updated Adobe Application Manager lets Help>Updates work.

Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

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Mar 14, 2018 1
New Here ,
Mar 15, 2018

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This worked! Thank you so much..

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Mar 15, 2018 0