After re-installing CS6 on Sierra, can't update camera RAW

I've re-built my Mac OS Sierra and reinstalled CS6, with serial number to license the product. All is fine, except, I cannot 'update' camera RAW plugin, so raw images will not open.

But the images do not open in raw/ photoshop.

Screen Shot 2018-03-15 at 12.35.17 PM.png

The macbook, OS, CS6, and digital camera are all the same - no changes.

I just wanted to rebuild my Mac to clean it up.

I have tried to run 'help-updates' to update the raw plugin

Screen Shot 2018-03-15 at 12.37.17 PM.png

I have then successfully installed the separate 9.11 camera raw plugin

Camera Raw plug-in installer

But I still get the same error when trying to open a file. According to Adobe website page on this link, the CS6 installer should be compatible with OS10.12 (Sierra) which is what I have.

Can anyone help?

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After re-installing CS6 on Sierra, can't update camera RAW

I've re-built my Mac OS Sierra and reinstalled CS6, with serial number to license the product. All is fine, except, I cannot 'update' camera RAW plugin, so raw images will not open.

But the images do not open in raw/ photoshop.

Screen Shot 2018-03-15 at 12.35.17 PM.png

The macbook, OS, CS6, and digital camera are all the same - no changes.

I just wanted to rebuild my Mac to clean it up.

I have tried to run 'help-updates' to update the raw plugin

Screen Shot 2018-03-15 at 12.37.17 PM.png

I have then successfully installed the separate 9.11 camera raw plugin

Camera Raw plug-in installer

But I still get the same error when trying to open a file. According to Adobe website page on this link, the CS6 installer should be compatible with OS10.12 (Sierra) which is what I have.

Can anyone help?

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Correct Answer by Jeff_Arola
Adobe Community Professional
| Adobe Community Professional

See if installing an updated Adobe Application Manager lets Help>Updates work.

Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

5 Replies

Re: After re-installing CS6 on Sierra, can't update camera RAW

Adobe Community Professional, Mar 14, 2018

What camera do you have?

If in photoshop cs6 you go to Photoshop>About Plug-In>Camera Raw, what version does it say?

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Re: After re-installing CS6 on Sierra, can't update camera RAW

Hi, thanks, it says version 7.0.0.308 -

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Re: After re-installing CS6 on Sierra, can't update camera RAW

Oh and my camera is Nikon d610, fully works with camera raw version before I re-built my macbook just for some reason, photoshop is not allowing updated camera raw to install.

I've also tried turning off firewall and of course the internet is working as I'm browsing this forum.

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Re: After re-installing CS6 on Sierra, can't update camera RAW

See if installing an updated Adobe Application Manager lets Help>Updates work.

Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

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Re: After re-installing CS6 on Sierra, can't update camera RAW

This worked! Thank you so much..

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