AI - file not understood, PS -file-format module cannot parse

[jredbrown]

http://i68.tinypic.com/2ugo1ax.png

http://i67.tinypic.com/2dougn.png

I keep getting there errors when I try to open up certain photos in both Illustrator and Photoshop. These specific photos are png file type which are just screenshots that I took of the errors themselves. What is going on and how do I fix this?

[Sahil.Chawla]

Hi jredbrown,

Could you please refer to this article and let us know if it helps file-format module cannot parse the file.

Regards,

Sahil

[D Fosse]

If you want replies to this, you should post in the Photoshop / Illustrator forums. This is the Camera Raw forum, an application completely unrelated to your problem.