AI - file not understood, PS -file-format module cannot parse

http://i68.tinypic.com/2ugo1ax.png

http://i67.tinypic.com/2dougn.png

I keep getting there errors when I try to open up certain photos in both Illustrator and Photoshop. These specific photos are png file type which are just screenshots that I took of the errors themselves. What is going on and how do I fix this?

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AI - file not understood, PS -file-format module cannot parse

http://i68.tinypic.com/2ugo1ax.png

http://i67.tinypic.com/2dougn.png

I keep getting there errors when I try to open up certain photos in both Illustrator and Photoshop. These specific photos are png file type which are just screenshots that I took of the errors themselves. What is going on and how do I fix this?

View all replies

Views

141

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More
2 Replies

Re: AI - file not understood, PS -file-format module cannot parse

Hi jredbrown,

Could you please refer to this article and let us know if it helps file-format module cannot parse the file.

Regards,

Sahil

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Re: AI - file not understood, PS -file-format module cannot parse

Adobe Community Professional, Apr 22, 2017

If you want replies to this, you should post in the Photoshop / Illustrator forums. This is the Camera Raw forum, an application completely unrelated to your problem.

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