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Camera raw 9.12 magenta cast

New Here ,
Aug 27, 2017

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today I went to work on some saved raw files from my Canon 7D. In bridge the thumbnail look ok, once opened in Camera Raw they have a marked magenta cast, the white balance is changed to custom and the magenta slide to +22. I have try to reset the settings to default but no change in the picture. Also change the setting to As Shot does not help. I cannot make meaningful adjustment. But once the picture is open in Photoshop it looks ok.

Please Help.

Adobe Community Professional
Correct answer by Per Berntsen | Adobe Community Professional

Then the most likely cause of the problem is a defective monitor profile.

Try setting it to sRGB (or Adobe RGB if you have a wide gamut monitor) as described here:

http://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

If that fixes the issue, you should calibrate your monitor with a hardware calibrator as soon as possible.

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Camera raw 9.12 magenta cast

New Here ,
Aug 27, 2017

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today I went to work on some saved raw files from my Canon 7D. In bridge the thumbnail look ok, once opened in Camera Raw they have a marked magenta cast, the white balance is changed to custom and the magenta slide to +22. I have try to reset the settings to default but no change in the picture. Also change the setting to As Shot does not help. I cannot make meaningful adjustment. But once the picture is open in Photoshop it looks ok.

Please Help.

Adobe Community Professional
Correct answer by Per Berntsen | Adobe Community Professional

Then the most likely cause of the problem is a defective monitor profile.

Try setting it to sRGB (or Adobe RGB if you have a wide gamut monitor) as described here:

http://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

If that fixes the issue, you should calibrate your monitor with a hardware calibrator as soon as possible.

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Aug 27, 2017 0
Adobe Community Professional ,
Aug 27, 2017

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While in Camera Raw, press Ctrl+K (Cmd+K on a Mac) to bring up preferences, then uncheck Use graphics processor at the bottom. Does that fix the issue?

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Aug 27, 2017 0
New Here ,
Aug 27, 2017

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Thank you for your reply, unfortunately it does not make any difference

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Aug 27, 2017 0
Adobe Community Professional ,
Aug 28, 2017

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Then the most likely cause of the problem is a defective monitor profile.

Try setting it to sRGB (or Adobe RGB if you have a wide gamut monitor) as described here:

http://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-...

If that fixes the issue, you should calibrate your monitor with a hardware calibrator as soon as possible.

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Aug 28, 2017 0
New Here ,
Aug 29, 2017

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YAY, Thank you. Windows deleted the monitor profile from the color management system. Once reinstalled everything worked.

THANK YOU VERY MUCH

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Aug 29, 2017 0
New Here ,
Aug 31, 2017

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I know the graphics processor was not the solution to the original question, but that was the solution to my problem, thanks!

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Aug 31, 2017 0