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Camera Raw load preset ERROR message

New Here ,
May 18, 2019

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Hello there,

I am using Photoshop 2018 on mac, my friend sent me a preset for me in .XMP of course, he uses PS 2017 on mac

When I load my preset like pic below then will show up error message...

Screen Shot 2019-05-18 at 6.31.28 PM.png

THESE ARE THE PRESETS

Screen Shot 2019-05-18 at 6.36.44 PM.png

THIS IS THE ERROR Message!! Can you guys advice please?

Screen Shot 2019-05-18 at 6.29.29 PM.png

ALSO PLEASE NOTE THIS PRESET I HAVE TRIED ON ANY PHOTOSHOP ON WINDOW ''IT WORKS PERFECTLY''

I don't know  why on my app doesn't work....

PLEASE HELP!

Thanks

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Camera Raw load preset ERROR message

New Here ,
May 18, 2019

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Hello there,

I am using Photoshop 2018 on mac, my friend sent me a preset for me in .XMP of course, he uses PS 2017 on mac

When I load my preset like pic below then will show up error message...

Screen Shot 2019-05-18 at 6.31.28 PM.png

THESE ARE THE PRESETS

Screen Shot 2019-05-18 at 6.36.44 PM.png

THIS IS THE ERROR Message!! Can you guys advice please?

Screen Shot 2019-05-18 at 6.29.29 PM.png

ALSO PLEASE NOTE THIS PRESET I HAVE TRIED ON ANY PHOTOSHOP ON WINDOW ''IT WORKS PERFECTLY''

I don't know  why on my app doesn't work....

PLEASE HELP!

Thanks

Views

283

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May 18, 2019 0
Adobe Employee ,
May 20, 2019

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Hi Allen,

Sorry that you're getting an error message "unable to load the raw conversion settings" while loading a preset you got from one of your friends.

Could you please take a look at the below similar discussions and check if mentioned suggestions help resolving the issue?

UNABLE TO SAVE THE RAW CONVERSION SETTINGS

Camera Raw: Unable to save raw conversion settings in Mac OS Mojave. | Photoshop Family Customer Com...

Let us know how it goes.

On a side-note, you're using Photoshop CC 2018, but the latest version of Photoshop CC 2019(20.0.3) Have you tried using the preset in the latest app version? Keep Adobe Photoshop up to date

Thanks,

Akash

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May 20, 2019 0