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Camera raw troubleshot on windows 7 pro 64bit

Hello everyone.

I've a big issue on camera raw since some month, and actually is going impossible to work with it.

Everytime that i open an image and i try to work on it, when i move any cursors i see some square (with the same image in it, or trasparent background, etc) that changes it dimension and position if i move again the cursor (see the video below)

I tried to re-install PS and CR, to update the drivers of my graphic card, to disable the GPU acceleration/support, but nothing works.

Someone could help me please?

Adobe Community Professional
Correct Answer by Ged Traynor | Adobe Community Professional

Hi

Have you tried disabling Use Graphics Processor in Camera Raw preference

In Photoshop go to Edit > Preferences > Camera Raw and disable this option, restart Photoshop

Untitled11.jpg

Looks like it's GPU related

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

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Camera raw troubleshot on windows 7 pro 64bit

Hello everyone.

I've a big issue on camera raw since some month, and actually is going impossible to work with it.

Everytime that i open an image and i try to work on it, when i move any cursors i see some square (with the same image in it, or trasparent background, etc) that changes it dimension and position if i move again the cursor (see the video below)

I tried to re-install PS and CR, to update the drivers of my graphic card, to disable the GPU acceleration/support, but nothing works.

Someone could help me please?

Adobe Community Professional
Correct Answer by Ged Traynor | Adobe Community Professional

Hi

Have you tried disabling Use Graphics Processor in Camera Raw preference

In Photoshop go to Edit > Preferences > Camera Raw and disable this option, restart Photoshop

Untitled11.jpg

Looks like it's GPU related

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Views

214

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More

Re: Camera raw troubleshot on windows 7 pro 64bit

Hi

Have you tried disabling Use Graphics Processor in Camera Raw preference

In Photoshop go to Edit > Preferences > Camera Raw and disable this option, restart Photoshop

Untitled11.jpg

Looks like it's GPU related

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

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Re: Camera raw troubleshot on windows 7 pro 64bit

I tried to disable it in PS but it didn't work.

I just tried to do it in CR and it works fine

But, i'd like to know, which could be the problem? the GPU is a nvidia 980Ti with 6gb of ram.

I tried to follow the istruction to set some options in the GPU control panel but it doesn't work...

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Re: Camera raw troubleshot on windows 7 pro 64bit

Thanks, Ged. That menu you screencapped above was - for me - found in Bridge > Edit > Camera Raw Preferences. I couldn't find it in PS and in fact left the tickbox for "Use Graphics Processor" checked in Photoshop > Edit > Preferences > Performance. Doing it in CR only seems to have fixed the issue for me (so far).

I also have an NVIDIA GPU ( GeForce GTX 960 )

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Re: Camera raw troubleshot on windows 7 pro 64bit

Adobe Community Professional , May 30, 2018

Hi

You can find Camera Raw preferences in Photoshop, go to Edit > Preferences > Camera Raw

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Re: Camera raw troubleshot on windows 7 pro 64bit

without GPU acceleration camera raw works veeeeery slow...some more advice to solve my/our problem?

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Re: Camera raw troubleshot on windows 7 pro 64bit

Hilarious! I swear it wasn't there a minute ago.

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