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Camera Raw update failed on my CS5

New Here ,
Jan 06, 2018

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I bought a new laptop.  Macbook Pro (mid 2015).  It's running OS X El Capitan, v. 10.11.6.

I installed Adobe PhotoShop CS5 on it, the same version I had on my old macbook pro.  However, PS on my new laptop is not reading the raw CR2 files from my 5DMarkiii.  I tried running the updates in photoshop, and it is failing. 

  Photoshop Camera Raw 6.7 Update

  There was an error downloading this update. Please quit and try again later.

Please help.  The only reason I bought a new laptop was to edit my photos on. 

Thank you,

- seema

Adobe Community Professional
Correct answer by Per Berntsen | Adobe Community Professional

You can download the update manually from this page.

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

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Camera Raw update failed on my CS5

New Here ,
Jan 06, 2018

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I bought a new laptop.  Macbook Pro (mid 2015).  It's running OS X El Capitan, v. 10.11.6.

I installed Adobe PhotoShop CS5 on it, the same version I had on my old macbook pro.  However, PS on my new laptop is not reading the raw CR2 files from my 5DMarkiii.  I tried running the updates in photoshop, and it is failing. 

  Photoshop Camera Raw 6.7 Update

  There was an error downloading this update. Please quit and try again later.

Please help.  The only reason I bought a new laptop was to edit my photos on. 

Thank you,

- seema

Adobe Community Professional
Correct answer by Per Berntsen | Adobe Community Professional

You can download the update manually from this page.

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

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683

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Adobe Community Professional ,
Jan 06, 2018

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You can download the update manually from this page.

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

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New Here ,
Jan 06, 2018

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After attempt of installation from that site, it's not allowing me:

“AdobePatchInstaller” can’t be opened because the identity of the developer cannot be confirmed.

Your security preferences allow installation of only apps from the Mac App Store and identified developers.

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New Here ,
Jan 06, 2018

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I went to my 'security pref' and allowed the update.

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New Here ,
Jan 06, 2018

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I am good now.  I can open raw files in PS on my new laptop now.  Thank you!

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