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Camera Raw V11.4.0.273 doesn't support GPU?

Aug 14, 2019

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I update the Camera Raw 11.4.0.273, but it doesn't support GPU acceleration.

however, in previous version of Camera Raw, my video card support GPU acceleration.

my video card is "NVIDIA Corporation GeForce GTX 970/PCIe/SSE2"

i already updated the GPU's Driver.

is there a bug of Camera Raw V11.4.0.273  or my video card doesn't support  GPU acceleration?

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Camera Raw V11.4.0.273 doesn't support GPU?

Aug 14, 2019

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I update the Camera Raw 11.4.0.273, but it doesn't support GPU acceleration.

however, in previous version of Camera Raw, my video card support GPU acceleration.

my video card is "NVIDIA Corporation GeForce GTX 970/PCIe/SSE2"

i already updated the GPU's Driver.

is there a bug of Camera Raw V11.4.0.273  or my video card doesn't support  GPU acceleration?

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Adobe Employee ,
Aug 14, 2019

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Hi there,

Are you getting any sort of error or artefacts on the images inside Camera Raw?

It should support the GPU.

Would you mind giving us some more details about the issue you're facing?

Regards,
Sahil

Moved to Adobe Camera Raw

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Aug 15, 2019

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the"Camera Raw Preferences"-"Performance"- Camera Raw graphics acceleration is not supported by your system.

my Systerm is Windows7 pro Service Pack 1

in Camera Raw, I can't scale image only by moving mouse, the mouse will draw a dots lines  box, and zoom in the box of the image.

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Adobe Employee ,
Aug 20, 2019

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I would like to work with you on a possible fix for Windows 7. If you are willing to help test a solution, please contact me directly via e-mail: dfranzen at adobe dot com.

Thanks for your help,

David

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Adobe Employee ,
Aug 14, 2019

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Please double-check that your computer meets all the system requirements for the new GPU feature in 11.4...

Camera Raw system requirements

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