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Cannot open CR2 Canon GX7 Mark II

New Here ,
Jul 16, 2017

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Recently bought a Canon GX7 Mark II. Now I cannot open the raw files in Photoshop CS6. I have the most recent ACR (9.11) and the camera is listed as being support from ACR version 9.9. When trying to open the CR2 files, Photoshop says it cannot open the file and suggests I update... but as said I already have the most recent update..... What am I doing wrong?

Last ACR revision for CS6 was 9.1.1.  You'll either have to upgrade to CC or use the DNG converter.

Richard Southworth

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Cannot open CR2 Canon GX7 Mark II

New Here ,
Jul 16, 2017

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Recently bought a Canon GX7 Mark II. Now I cannot open the raw files in Photoshop CS6. I have the most recent ACR (9.11) and the camera is listed as being support from ACR version 9.9. When trying to open the CR2 files, Photoshop says it cannot open the file and suggests I update... but as said I already have the most recent update..... What am I doing wrong?

Last ACR revision for CS6 was 9.1.1.  You'll either have to upgrade to CC or use the DNG converter.

Richard Southworth

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Engaged ,
Jul 16, 2017

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Last ACR revision for CS6 was 9.1.1.  You'll either have to upgrade to CC or use the DNG converter.

Richard Southworth

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New Here ,
Jul 16, 2017

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Thnx, I already found out I didn't look good enough... My eyes aren't that good anymore (what I thought was 9.11 really was 9.1.1 :-))

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