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Canon Power Shot G7X Mark II not recognized by Camera Raw 11.3.0.197

New Here ,
Aug 14, 2019

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ACR 11.3.0.197 does not recognize Canon Power shot GtX Mark II profile, can you help me? Thank you

Message was edited by: Sahil Chawla

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Canon Power Shot G7X Mark II not recognized by Camera Raw 11.3.0.197

New Here ,
Aug 14, 2019

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ACR 11.3.0.197 does not recognize Canon Power shot GtX Mark II profile, can you help me? Thank you

Message was edited by: Sahil Chawla

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Adobe Employee ,
Aug 14, 2019

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Moved to Adobe Camera Raw

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New Here ,
Aug 14, 2019

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Hi ! I took a photo as a test to confirm the recognition of files generated by my Canon Power Shot G7X Mark II camera by the plug in 11.4

I have installed the suggested Plug in (11_4).

I still don't see the camera model (As it does when I use CanonPower Shot G9 camera) and as for the lens profile, ACR suggests: Canon EF-S 10-22mm f / 3.5-4.5 USM

Attached screen photo with lens model chosen.

This is good?

IMG_20190814_173758.jpg

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Adobe Employee ,
Aug 14, 2019

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Hi Silvio,

That shouldn't be happening, let us help make this right.

Could you please try reinstalling the Camera Raw plugin from here and let us know if it helps? Camera Raw plug-in installer

Regards,
Sahil

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