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Canon Rebel T6 Raw import problems into LR6

New Here ,
Jul 09, 2017

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When importing my RAW (CR2) photos taken with my Canon Rebel T6 camera the images are striped and washed out (see screenshot below).  When I view them on MacBook Pro with Sierra v10.12 the preview images are scrambled as well.  However, when I view photos on my camera everything looks fine.  How can I accomplish this import into LR6? Note:  All Adobe and Apple updates are current prior to import attempts. LR info: Lightroom version: 6.10.1 [ 1117303 ]  Any help is appreciated as I have customers waiting.  Thanks!

Screen Shot 2017-07-09 at 7.07.21 PM.png

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Correct answer by JimHess | Adobe Community Professional

The reason the images look good when you view them on the camera is because the camera is showing the embedded JPEG preview. The camera cannot display the raw image data. You have a hardware problem somewhere in your system. It could be a bad card, a bad cable or card reader, a bad hard drive, etc. This is for you to determine. Or, it could be a problem with your camera itself. It's a difficult task, but it's your responsibility to isolate the problem.

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Canon Rebel T6 Raw import problems into LR6

New Here ,
Jul 09, 2017

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When importing my RAW (CR2) photos taken with my Canon Rebel T6 camera the images are striped and washed out (see screenshot below).  When I view them on MacBook Pro with Sierra v10.12 the preview images are scrambled as well.  However, when I view photos on my camera everything looks fine.  How can I accomplish this import into LR6? Note:  All Adobe and Apple updates are current prior to import attempts. LR info: Lightroom version: 6.10.1 [ 1117303 ]  Any help is appreciated as I have customers waiting.  Thanks!

Screen Shot 2017-07-09 at 7.07.21 PM.png

Adobe Community Professional
Correct answer by JimHess | Adobe Community Professional

The reason the images look good when you view them on the camera is because the camera is showing the embedded JPEG preview. The camera cannot display the raw image data. You have a hardware problem somewhere in your system. It could be a bad card, a bad cable or card reader, a bad hard drive, etc. This is for you to determine. Or, it could be a problem with your camera itself. It's a difficult task, but it's your responsibility to isolate the problem.

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Adobe Community Professional ,
Jul 09, 2017

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The reason the images look good when you view them on the camera is because the camera is showing the embedded JPEG preview. The camera cannot display the raw image data. You have a hardware problem somewhere in your system. It could be a bad card, a bad cable or card reader, a bad hard drive, etc. This is for you to determine. Or, it could be a problem with your camera itself. It's a difficult task, but it's your responsibility to isolate the problem.

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