Color Problems with CS4 Upgrade

I recently upgraded to CS4 and have been experiencing the following problem. When I open an image from ACR to PS CS4 it looks absolutely nothing like it did in ACR. If I was to describe it, it would be that the image has an overall red tint when viewed in CS4. If I then save this image as a PSD file, and then open it in PS CS3 it matches the CS4 ACR image. So, what have I got set wrong in PS CS4 (which is still all of the default settings)?

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Re: Color Problems with CS4 Upgrade

Very interesting.

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Re: Color Problems with CS4 Upgrade

I glad it helped you guys out.
In fact, maybe I'm a just little jealous.
Turning OpenGL off made no difference here :-(

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Re: Color Problems with CS4 Upgrade

Hi - Haven't actually noticed until this week but we have exactly the same issue - but with jpegs as well(MacPros, Imac 24" and Macbook Pros running 10.5.7 or 10.5.8)....Tried the openGL trick and we can also confirm that in cs3 Photoshop or cs4 Bridge the image otherwise looks fine....We are running calibrated screens (but that is possibly irrelevant as the same image in each app on the one screen is visually different and bridge and photoshop are running the same colour settings)....I've gone right through proofing and colour settings just cant see where/why this is occuring - Didnt really want to turn off the open gl option either - was hoping to gain some speed from this....

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Re: Color Problems with CS4 Upgrade

Add me to the list of people wasting time and money tracking down this bug.

CS4, iMac as primary no profile (not worth the effort), profiled ACD, OpenGL enabled ---> loss of about 1/2 stop of exposure.  I too wanted to keep OpenGL enabled to help out the ol' iMac, and since I don't care about the profile on the iMac since it isnt good enough for color work anyway, I just assigned the ACD profile to the iMac and now its all good.  Come on Adobe, help us!!!

andy

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Re: Color Problems with CS4 Upgrade

I have read this thread in its entirety. I have removed by Huey calibration software and then reinstalled on both monitors (laptop and flat screen). I have disabled the Open GL. I am hoping someone can help me. When I first turn on Bridge, I can see my images with bright red (accurate to the original photo/scene). It is very quick but then it dims the color out and makes it much more subdued. The subdued colors also show up in Photoshop. Interestingly enough, when I do actually print at home (sent to prepress and have paper profiles, Adobe providing color management, not the printer) I end up having very blothcy red photos which do not match the overly subdues images on the monitor. Help please! I have everything set up based on Adobe PS CS$ by Scott Kelby - never had this problem with CS3 with same settings. I have resorted to sending my photos out.

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Re: Color Problems with CS4 Upgrade

Just to update and hope someone can help. . . Put new calibrator on today (eye-one display 2 from x-rite) and my photos look the correct red on my monitor in Photoshop. However, on Bridge, the continue to shift to a dull color (red turns burnt orange). Any advice / input is appreciated!

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Re: Color Problems with CS4 Upgrade

Not sure this is your problem, but worth trying.

At the top right (second line) of Bridge is an innocent looking icon, floating label is "Options for thumbnail quality and preview generation".  Invoke and set to "Always High Quality" or at least make sure it's NOT set to "Prefer Embedded (Faster)".  The latter causes Bridge to use the embedded jpeg in the raw file, which will reflect the camera picture control settings and not the ACR camera choice.

Richard Southworth

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Re: Color Problems with CS4 Upgrade

Thank you Richard, I made sure it is set to that. After playing around with the calibrator for quite some time (issues with Windows 7 and manually disabling security features to allow the drivers to download), PS looked immediately better. I had to reboot one more time to get Bridge to work as well. GL is off now, and the viewing is best quality. Thanks so much for your input. I am happy to report red looks red now! I am now going to attempt to calibrate my second monitor and then see if my printer matches. This has been a long process!

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Re: Color Problems with CS4 Upgrade

Debra,

What drivers were prevented from downloading and then allowed to download by disabling Windows 7''s Security? The drivers for the calibrator software? Or are you referring to the drivers launching during the calibration process being interrupted or prevented from working properly by the security features?

For clarity are you convinced that Windows 7 Security was the cause? IOW did you repeat the process by turning the security features back on to get it to happen again?

It would help out a lot of folks here to know this for certain.

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Re: Color Problems with CS4 Upgrade

What is GL and how do I turn it off?  Thanks. Joyce

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Re: Color Problems with CS4 Upgrade

I ended up buying a new calibrator and it fixed the problem. It wasn't the GL


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Re: Color Problems with CS4 Upgrade

Did you relaunch Photoshop after turning off OpenGL?

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Re: Color Problems with CS4 Upgrade

Of course I relaunched PS.

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Re: Color Problems with CS4 Upgrade

Turning off OpenGL also worked for me.

So, my primary monitor is an apple cinema, and the monitor I do all of my work on is a LaCie 526 (both are calibrated with a Gretag-Macbeth Eye-one).

What is interesting is that the image opens in the primary monitor (the apple cinema) and it looks fine. I move it to the LaCie it initially looks dark/red but after I release the mouse it changes and looks identical to the image in ACR.

So thanks Robert for the suggestion

Ray

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