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Corruption of photos when imported into Camera Raw

New Here ,
Jul 15, 2017

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I am having an issue with trying to open my raw photos in Photoshop and Camera Raw. The photos look fine in the thumbnail, but when I go to open them in Camera Raw, there is a neon band of color across sections of the photo and the file is corrupted. Anyone else have this problem?Screen Shot 2017-07-15 at 5.53.06 PM.pngScreen shot of file from folder - no corruption1J0A4500 2.jpgFile after opening in Camera Raw

This has happened on multiple photos, but not all the photos from the same Compact Flash cards.

Anyone have any idea what is going on?

Much thanks,

Donna

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Corruption of photos when imported into Camera Raw

New Here ,
Jul 15, 2017

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I am having an issue with trying to open my raw photos in Photoshop and Camera Raw. The photos look fine in the thumbnail, but when I go to open them in Camera Raw, there is a neon band of color across sections of the photo and the file is corrupted. Anyone else have this problem?Screen Shot 2017-07-15 at 5.53.06 PM.pngScreen shot of file from folder - no corruption1J0A4500 2.jpgFile after opening in Camera Raw

This has happened on multiple photos, but not all the photos from the same Compact Flash cards.

Anyone have any idea what is going on?

Much thanks,

Donna

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Adobe Community Professional ,
Jul 15, 2017

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Moving to Camera Raw forum

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Adobe Community Professional ,
Jul 15, 2017

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This kind of problem usually indicates some kind of a hardware problem. It could be a problem with the card, the card reader or cable, the video card, the hard drive, but somewhere in the hardware chain something isn't right. I know it's easy to argue that the thumbnail looks right, or that the image looks right in the camera. But the camera shows the JPEG preview, not the raw image data. Can you try looking at the images on another computer and see if you get the same results?

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New Here ,
Jul 17, 2017

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Thanks! I will give that a try...fortunately, my camera shoots to two cards - a SD and a CF, so I have the images in jpg format. I will take a look on my laptop and see if it is the same issue with the raw files.

I appreciate the feedback.

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