I have CS6 and recently acquired a Canon 200D camera. To use RAW I needed to install the adobe DNG as the camera and program are incompatible . This downloaded OK and then extracted OK and the installer said all was OK. BUT, I can't find the program anywhere on my computer. It doesn't appear in the app list, or in file explorer under the programs folder -- where is it ????? I'm running windows 10.
I have CS6 and recently acquired a Canon 200D camera. To use RAW I needed to install the adobe DNG as the camera and program are incompatible . This downloaded OK and then extracted OK and the installer said all was OK. BUT, I can't find the program anywhere on my computer. It doesn't appear in the app list, or in file explorer under the programs folder -- where is it ????? I'm running windows 10.
Is your windows 10 32 bit or 64 bit?
I ask since the adobe dng converter starting with version 11.0 is 64 bit only.
So it made it past the installation?
Yes -- it appears to get to the end of the installer and then offers click 'finish' So I assume it has installed ---- but maybe it hasn't? I id try the install a couple of times with no improvement.
Moving this discussion to the Adobe Camera Raw forum.
If you installed the latest version, it should be in C:\Program Files\Adobe\Adobe DNG Converter
You can create a shortcut to the .exe file - Adobe DNG Converter.exe and put that on your desktop.
Should be there but isn't! Can't find the Adobe DNG Converter.exe file by searching the C: drive either. It seems as if the setup program is happy to say the installation is complete but it actually isn't.
Is your windows 10 32 bit or 64 bit?
I ask since the adobe dng converter starting with version 11.0 is 64 bit only.
Great call Jeff. I downloaded DNG 10.5 and it works fine. I looked back and the fact that DNG 11.0 + is 64 bit only isn't mentioned so thanks for your reply.
Hi, i am having the same problem. Where did you find the 10.5 version to download?
Thanks Jeff.
the fact that DNG 11.0 + is 64 bit only isn't mentioned so thanks for your reply.
Agreed.
It's not even in the System Requirements
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 11.2
"SYSTEM REQUIREMENTS
Microsoft® Windows® 7 with Service Pack 1 or Windows 10 (version 1703 or later)"