DNG converter installs but can't be found?

I have CS6 and recently acquired a Canon 200D camera.   To  use RAW I needed to install the adobe DNG as the camera and program are incompatible .  This downloaded OK and then extracted OK and the installer said all was OK.  BUT, I can't find the program anywhere on my computer.  It doesn't appear in the app list, or in file explorer under the programs folder -- where is it ?????   I'm running windows 10.

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DNG converter installs but can't be found?

I have CS6 and recently acquired a Canon 200D camera.   To  use RAW I needed to install the adobe DNG as the camera and program are incompatible .  This downloaded OK and then extracted OK and the installer said all was OK.  BUT, I can't find the program anywhere on my computer.  It doesn't appear in the app list, or in file explorer under the programs folder -- where is it ?????   I'm running windows 10.

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Correct Answer by Jeff_Arola
Adobe Community Professional
| Adobe Community Professional

Is your windows 10 32 bit or 64 bit?

I ask since the adobe dng converter starting with version 11.0 is 64 bit only.

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Re: DNG converter installs but can't be found?

Adobe Community Professional, Mar 04, 2019

So it made it past the installation?

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Re: DNG converter installs but can't be found?

Yes -- it appears to get to the end of the installer and then offers click 'finish'   So I assume it has installed ----   but maybe it hasn't?  I id try the install a couple of times with no improvement.

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Re: DNG converter installs but can't be found?

Moving this discussion to the Adobe Camera Raw forum.

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Re: DNG converter installs but can't be found?

Adobe Community Professional, Mar 04, 2019

If you installed the latest version, it should be in C:\Program Files\Adobe\Adobe DNG Converter

You can create a shortcut to the .exe file - Adobe DNG Converter.exe and put that on your desktop.

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Re: DNG converter installs but can't be found?

Should be there but isn't!  Can't find the Adobe DNG Converter.exe file by searching the C: drive either.  It seems as if the setup program is happy to say the installation is complete but it actually isn't.

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Re: DNG converter installs but can't be found?

Is your windows 10 32 bit or 64 bit?

I ask since the adobe dng converter starting with version 11.0 is 64 bit only.

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Re: DNG converter installs but can't be found?

Great call Jeff.   I downloaded DNG 10.5 and it works fine.  I looked back and the fact that DNG 11.0 + is 64 bit only isn't mentioned so thanks for your reply.

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Re: DNG converter installs but can't be found?

Hi, i am having the same problem. Where did you find the 10.5 version to download?

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Re: DNG converter installs but can't be found?

Adobe Community Professional, Mar 06, 2019
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Re: DNG converter installs but can't be found?

Thanks Jeff.

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Re: DNG converter installs but can't be found?

Adobe Community Professional, Mar 06, 2019

the fact that DNG 11.0 + is 64 bit only isn't mentioned so thanks for your reply.

Agreed.

It's not even in the System Requirements

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 11.2

"SYSTEM REQUIREMENTS

Microsoft® Windows® 7 with Service Pack 1 or Windows 10 (version 1703 or later)"

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