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Enhance Details doesn't work on Windows 10 with Nvidia GTX 660

New Here ,
Nov 11, 2019 Nov 11, 2019

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I have windows 10 1809 and nvidia 660 gtx.

With all nvidia driver.....black images

Why??

 

 

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Adobe Employee ,
Nov 19, 2019 Nov 19, 2019

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Hi there,

 

Would you mind confirming the version of Camera Raw installed on the computer?

 

If you are using Camera Raw version 12.0, please check if the NVIDIA GTX 660 is compatible with DirectX 12. If not, then the Graphics card would not be compatible with the latest update of Camera Raw. Please check the link below for the minimum system  requirements for Camera Raw 12.0.

https://helpx.adobe.com/camera-raw/system-requirements.html

 

Please disable the option to Use Graphics Processor from the Preferences of Camera Raw to check if you are able to see the images correctly.

 

Regards,

Nikunj 

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Community Expert ,
Nov 21, 2019 Nov 21, 2019

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Hello, to speed up troubleshooting, post the contents of photoshop's help>system info...

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