Fujifilm X-T3

Community Beginner ,
Sep 21, 2018

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I have just purchased a new Fujifilm X-T3 & cannot upload the RAF files to Lightroom, I can on my X-Pro2.

I have updated the latest versions of Lightroom & mac up dates too, still no luck.

Please can any one suggest a solution?

Thanks

Tim

Adobe Community Professional
Correct answer by John Waller | Adobe Community Professional

Lightroom does not yet support the X-T3. It will soon.

Cameras supported by Camera Raw

Fuji XT-3 RAW files

You'll have to use Fujifilm's own software until support is added to Lightroom.

FUJIFILM X RAW STUDIO Ver.1.3.0 Installer for Mac | Fujifilm Global

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Explorer ,
Oct 16, 2018

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So, I'm reading that LR supports XT3 Raw now. I updated Creative Cloud and LR but it still doesn't recognize my RAF files. What am I doing wrong. I have LR CC Classic.

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Adobe Community Professional ,
Oct 16, 2018

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Which exact version of Classic CC?

Click Help > System info. Copy and paste the top 10 lines here.

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Explorer ,
Oct 16, 2018

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Lightroom Classic version: 7.3 [ 1164630 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 2.9 GHz

Built-in memory: 16382.0 MB

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Adobe Employee ,
Oct 16, 2018

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You need to update to Lightroom CC 2.0 or ACR 11.0 or Lightroom Classic CC 8.0 in order to get support for Fuji XT-3. Go to Adobe Creative Cloud, the update is available.

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Explorer ,
Oct 16, 2018

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Thanks. When I go to the Creative Cloud App on my PC, it says that LR is installed and up to date. When I go to Creative Cloud on the internet and click on download the app, it opens Creative Cloud on my PC and says it is already installed. How can a force a new install with the latest version?

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Explorer ,
Oct 16, 2018

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It also says Camera Raw CC is up to date....

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Community Beginner ,
Oct 16, 2018

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If it's anything like PS, then you'll note it installed a brand new version, and your shortcuts all likely point to the old one.  I had Photoshop 2018 and Photoshop 2019 on my computer, and was also confused initially.

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Adobe Employee ,
Oct 16, 2018

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Can you check if you have multiple versions installed, please? Better yet, from Creative Cloud, Open Lightroom Classic CC and check the version.

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Explorer ,
Oct 16, 2018

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No, There is only one version on my computer. Opened from Creative Cloud. And checked manually.

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Adobe Employee ,
Oct 16, 2018

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Maybe try to quit and launch Creative Cloud and check again if the update is available. (logout and login again)

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Community Beginner ,
Oct 16, 2018

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In my case I had to go the CC site at Adobe, go to my products, then initiate an install from there. Creative Cloud then logged off, refreshed, and there were my updates - ready to load.

But I had to start from the Creative Cloud site - not the desktop app.

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Explorer ,
Oct 16, 2018

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I went into Windows task manager and closed every single Adobe process. Then I restarted Creative Cloud, logged out and in again. Same result. Isn't there a download link that I can use for LR 8?

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Explorer ,
Oct 16, 2018

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I've done that. When I click on the Install LR button it says that this link needs to be openned in an App and then it opens Adobe Creative Cloud app on my PC. All with the same result.

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Explorer ,
Oct 16, 2018

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Also, I just succesfully installed PS 2019. When I go the ACC online it shows PS 2019 as installed (a little blue button) but the other apps just have an install button. Again, when I try this is just opens the CC App.
Can someone please point me in the right direction. I have an important gig coming up and I need the RAW support for the XT3.

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New Here ,
Oct 16, 2018

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I was having issues yesterday myself. I think what I was able to get to work was clicking on the 3 dots in the upper right hand corner of the CC screen and there was something about updates there, that refreshed the list of apps below and then the ones with updates the button showed update on it. Hope this helps.

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Adobe Employee ,
Oct 16, 2018

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Right. Clicking on the "3 dots" you can check for updates. You can also logout from there and log back in, that could help to refresh your account.

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Explorer ,
Oct 16, 2018

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I already did that several times. Logging out and then in. And then on the 3 dots, "check for App updates". It refreshes and I get the same thing. LR is up to date, it says. I'm just going around in circles.
Can I just generate log files and have someone take a look at them. This is going nowhere.

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Explorer ,
Oct 16, 2018

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I just uploaded the zip file via the Log Collector Tool. Hopefully someone can look at it soon...

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Explorer ,
Oct 16, 2018

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AdobeLogs_20181016_105006_50278476-8b12-45a1-a3fd-aa29e06593fc-win.zip

Please get back to me on this Adriana.

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Adobe Employee ,
Oct 16, 2018

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Bob,

Adriana asked me to see if I could assist here. Could you post a screenshot of your Adobe Creative Cloud app so I could take a look?

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Explorer ,
Oct 16, 2018

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Sure Rikk. It's version 4.70.400
When it loads it briefly says "up to date" by LR Classic CC (Just like you see by Camera Raw CC) and then jumps to "open" button.

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Explorer ,
Oct 16, 2018

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Top part of screen:

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Community Beginner ,
Oct 17, 2018

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Top intervention!

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Adobe Employee ,
Oct 17, 2018

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If you wouldn't mind, could you click the small arrow to the right of the [Open] button for Lightroom Classic CC.

Choose Manage

Choose Other Versions

What is the top listing?

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Explorer ,
Oct 17, 2018

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7.2 is the top listing.

(it also lists: 5.7.1, 6.0, 7.0, 7.0.1, 7.1)

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Adobe Employee ,
Oct 17, 2018

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That confirms 7.3 is installed.

My recommendation.

  • Restart computer
  • Use the Creative Cloud App to uninstall Lightroom Classic CC 7.3 (note - doesn't affect your catalog, images or presets)
  • Restart computer again
  • Go to the CC app and install Lightroom Classic CC
  • Restart computer again
  • Launch Lightroom
  • Help>System Info…

Which version of Lightroom is listed?

Note you can always reinstall an older version again from the CC app if you need it again.

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Explorer ,
Oct 17, 2018

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8.0 !!

Everything seems to be in order with my catalogues, thank god. Any idea why this was the only way to update? I hope I don't have to do that every time!!

But thanks Rikk. At least I can try my X-T3 Raws now...

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New Here ,
Nov 17, 2018

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Hello,

i just tried lR C CC to open Fuji X-T3 RAF Files. It does not work! And there is no Update!

But the Bridge can show the same Files! Whats wrong with Adobe?

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Adobe Community Professional ,
Nov 17, 2018

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What is the exact version number of Lightroom that you are using?

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New Here ,
Nov 17, 2018

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I am using the version 7.5 with camera raw 10.5

The CC app shows no update.

I am using a macbook Pro with 10.11.6 OSX

Am 17.11.2018 um 21:20 schrieb JimHess <forums_noreply@adobe.com>:

Fujifilm X-T3

created by JimHess <https://forums.adobe.com/people/JimHess> in Adobe Camera Raw - View the full discussion <https://forums.adobe.com/message/10756576#10756576>

What is the exact version number of Lightroom that you are using?

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10756576#10756576 and clicking ‘Correct’ below the answer

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Adobe Community Professional ,
Nov 17, 2018

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You need to update to Lightroom 8.0 in order to have support for that camera model.

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New Here ,
Nov 17, 2018

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There is no update available for me! The CC App shows no update!

Am 17.11.2018 um 21:43 schrieb JimHess <forums_noreply@adobe.com>:

Fujifilm X-T3

created by JimHess <https://forums.adobe.com/people/JimHess> in Adobe Camera Raw - View the full discussion <https://forums.adobe.com/message/10756580#10756580>

You need to update to Lightroom 8.0 in order to have support for that camera model.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10756580#10756580 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10756580#10756580

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Adobe Camera Raw by email <mailto:discussions-community-cameraraw@adobe-v8.hosted.jivesoftware.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=3289>

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Adobe Community Professional ,
Nov 17, 2018

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In the Creative Cloud app, click on the elipsis in the upper right-hand corner and choose the option to check for app updates. If that doesn't give you any new installations then I would suggest that you look for an update to the Creative Cloud application manager because you are not up to date. The current version of Lightroom is 8.0.

Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

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Adobe Employee ,
Nov 18, 2018

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Your Operating System is too old and is not supported by the latest versions of Adobe applications.  You need to update to 10.12 or later to get the latest versions of Camera Raw and Lightroom to show in your Creative Cloud App.

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Engaged ,
Nov 19, 2018

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I develop my Fujifilm RAW files with Capture One. You get dramatically the better results.

By some unknown reasons, Adobe refuses to treat developing of raw files coming from a sensor with Fuji's X-Trans correct, Lr and Camera Raw - also in the newest versions only treating raw files correct coming from sensors with a Bayer layer.

Independent of Bayer or X-Trans layer, colours - also in shadows - turn out way better in C1.

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New Here ,
Nov 20, 2018

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It really depends on what you are photographing as to whether Adobe the Camera RAW conversion works for you or not.

If you are looking for the ultimate in sharpness and detail for landscapes, etc, then yes I'd agree that Capture One is better. However, if like me you spend most of your time in the studio with babies, children, pets, families, etc. then too much sharpness/detail actually means considerably more effort in the work flow afterwards. Excessive detail in skin, for example, looks absolutely awful in most instances, unless you have a model with an absolutely perfect complexion. Therefore for studio shoots, I always use Lightroom and Photoshop, as they work best for me in that situation.

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Engaged ,
Nov 20, 2018

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Everything is of course a matter of circumstances and it must always be asked "…it turns out better… - ...compared to what…?".

Using studio strobes etc. and you can shoot at base ISO 160 (X-T3) or ISO 200 (base ISO all predecessor X-series) and use Lr without problems. The flashlights pushing so much dynamic range in, there is no noise whatsoever...

If you shoot at low light conditions high ISO (> 800, but really problematic it becomes > 1600) it is another story. It is jaw dropping, how much better C1 development turns out then.

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