• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Hi there,   We are sorry about the issue you are facing w...

Adobe Employee ,
Oct 29, 2019 Oct 29, 2019

Copy link to clipboard

Copied

Hi there,

 

We are sorry about the issue you are facing with the Camera Raw interface.

 

Would you mind sharing some details related to the computer you are using like the version of the operating system you are running and the Graphics Card you have? Also, what is the version of Photoshop and Camera Raw currently installed on your computer?

Do you have any issues with the Camera Raw interface when opening a Raw file in Photoshop directly, when it first opens with Camera Raw or the issue only comes up when accessing Camera Raw through the filter menu?

 

You can try to disable the Graphics Processor from the Camera Raw preferences by option mentioned in the link below.

https://helpx.adobe.com/in/photoshop/kb/acr-gpu-faq.html#determine_if_camera_raw_accesses_gpu

 

Let us know if that helps.

 

Regards,

Nikunj

Views

115

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 30, 2019 Oct 30, 2019

Copy link to clipboard

Copied

LATEST

Mac OS 10.5.6

Intel UHD Graphics 630 1536 MB graphics card.

Only happens when using Camera Raw as a filter.

Thanks for your help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines