Highlighted

Latest Camera Raw Update Caused a Problem

New Here ,
Sep 22, 2019

Copy link to clipboard

Copied

I would appreciate some help/advice regarding a problem arising after Adobe updated my Camera Raw and Lightroom on Friday. I have tried to navigate their help system, which has left me completely nonplussed!

Basically all was perfectly fine until the update, now when I open an image up the latest camera raw and do what needs to done, then try to open it up back in Photoshop CC 2019 the image ‘freezes’ immediately, then I have do Ctrl/Alt/Delete to close Camera Raw as the PC reports it not working!

Has anyone else found this problem and/or has any help or advice to offer? Or how can I get back to the previous state prior to the update?

I am running Windows 7 Pro.

Topics

How to, Problem or error

Views

661

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Latest Camera Raw Update Caused a Problem

New Here ,
Sep 22, 2019

Copy link to clipboard

Copied

I would appreciate some help/advice regarding a problem arising after Adobe updated my Camera Raw and Lightroom on Friday. I have tried to navigate their help system, which has left me completely nonplussed!

Basically all was perfectly fine until the update, now when I open an image up the latest camera raw and do what needs to done, then try to open it up back in Photoshop CC 2019 the image ‘freezes’ immediately, then I have do Ctrl/Alt/Delete to close Camera Raw as the PC reports it not working!

Has anyone else found this problem and/or has any help or advice to offer? Or how can I get back to the previous state prior to the update?

I am running Windows 7 Pro.

Topics

How to, Problem or error

Views

662

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 22, 2019 0
Adobe Community Professional ,
Sep 22, 2019

Copy link to clipboard

Copied

Have you tried resetting your preferences in Camera Raw and Lightroom, and or reinstalled them?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 22, 2019 0
New Here ,
Sep 23, 2019

Copy link to clipboard

Copied

Same problem here.

After update RAW CC2019 freezes

Must be a bug

 

Problem solved

Do not use de GPU

Adobe Bridge > Camera Raw> GPU use on off

Restart

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 23, 2019 1
Community Beginner ,
May 31, 2020

Copy link to clipboard

Copied

Did you manage to solve the problem? I have tried to reset preferences and reinstalling. Does not help. Let me know please.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 31, 2020 0
JimHess LATEST
Adobe Community Professional ,
May 31, 2020

Copy link to clipboard

Copied

This discussion is about nine months old. What exact version of Photoshop and Camera Raw are you using? Is this a problem that just recently started?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 31, 2020 0