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New function in Camera Raw (raw detail enhancement) doesn´t work

Explorer ,
Feb 12, 2019 Feb 12, 2019

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If I ticked in raw converter the new function yet released, a crash report is generated.

On my PC are the latest win 10 updates. Prevoius versions of PS run properly.

It seem to be, that this a malfunction of the new update?

Regards,

Ralf     

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Adobe Employee ,
Feb 12, 2019 Feb 12, 2019

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Hi Ralf,

Make sure that you're using the 1809 build of the Windows 10 updates.

Also here is the list of Unsupported formats for enhance detail:

Enhance Details does not apply to the following types of source images:

  • Non-raw files such as a JPEGs, TIFFs, and HEICs
  • Linear DNGs (including HDR and pano DNG images previously created inside Lightroom and Camera Raw)
  • DNG proxies and Smart Previews
  • Monochrome raw files (such as Leica M MONOCHROM)
  • Four-color cameras
  • Foveon sensor images
  • Fujifilm cameras with SR, EXR, or 2x4 mosaic sensors.
  • Canon S-RAW/M-RAW files
  • Nikon small raw files
  • Pentax Pixel Shift Resolution (PSR) files
  • Sony ARQ files
  • Video files

Regards,

Sahil

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Explorer ,
Feb 12, 2019 Feb 12, 2019

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Sahil,


on my  PC is running the latest win10 version, as I already mentioned. It is 1809.

Raws are unprocessed Canon CR.2 files (full, not s- or m) out of a 5d Mark iv, which ps supported.

So, the troubleshootings you listed does not solve the issue, sorry.

Regards,

Ralf

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Adobe Employee ,
Feb 12, 2019 Feb 12, 2019

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Ralf, could you please let us know what graphics processor is installed in the computer?
Also, could you try updating the graphics drivers from manufacturer's website and let us know if it helps?

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Explorer ,
Feb 12, 2019 Feb 12, 2019

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Sahil,

it´s an NVIDIA GEFORCE GTX 1050 Ti, an update of the drivers was made on January 11. Version no.: 25.21.14.1771

There is a new update available.I´ll install it and then I give feedback!

Regards,

Ralf

Von: Sahil.Chawla <forums_noreply@adobe.com>

An: Ralf Thiele <ralf_thiele@yahoo.com>

Gesendet: 20:51 Dienstag, 12.Februar 2019

Betreff: New function in Camera Raw (raw detail enhancement) doesn´t work

New function in Camera Raw (raw detail enhancement) doesn´t work

created by Sahil.Chawla in Adobe Camera Raw - View the full discussionRalf, could you please let us know what graphics processor is installed in the computer?

Also, could you try updating the graphics drivers from manufacturer's website and let us know if it helps? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10927133#10927133 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10927133#10927133 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Camera Raw by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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Explorer ,
Feb 12, 2019 Feb 12, 2019

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I´m sorry Sahil,

after updating the newest available driver from NVIDIA, it is exactly the same:

LR doesn´t start and PS´ new detail enhancement doesn´t work.

It´s pretty bad to get an unuseful update...

Hope you can fix the issue as soon as possible...

Regards,

Ralf

Von: Sahil.Chawla <forums_noreply@adobe.com>

An: Ralf Thiele <ralf_thiele@yahoo.com>

Gesendet: 20:51 Dienstag, 12.Februar 2019

Betreff: New function in Camera Raw (raw detail enhancement) doesn´t work

New function in Camera Raw (raw detail enhancement) doesn´t work

created by Sahil.Chawla in Adobe Camera Raw - View the full discussionRalf, could you please let us know what graphics processor is installed in the computer?

Also, could you try updating the graphics drivers from manufacturer's website and let us know if it helps? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10927133#10927133 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10927133#10927133 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Camera Raw by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

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