Nikon D800 Definitely NOT Supported in ACR RC 6.7 or in Photoshop CS6 beta with ACR 7

Explorer ,
Apr 09, 2012

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It's been my experience that I am unable to view RAW images shot by my new Nikon D800 with ACR 6.7 installed, or with Photoshop CS 6 beta which includes an ACR 7 plug-in. This is true whether I'm shooting in Live View or not.

Anyone else having difficulty with RAW images shot by the Nikon D800?

I talked to Nikon Tech Support.  Apparently Nikon Transfer as a stand-alone application is old and outdated. The transfer function is now included in Nikon View NX 2. They had me uninstall Nikon Transfer and use the transfer function within View NX2. That allows you to keep the numbering system you're used to, Jim, from Nikon Transfer, it's just that it's now contained in Nikon View NX 2, latest version 2.3.1. My NEFs are now viewable in all software, whether Photoshop, Capture One, etc.My questions are all solved now. I'll give myself the "correct answer" annotation, but it wouldn't have happened without the discussion we had here.

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New Here ,
May 07, 2012

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So D800 RAW finally worked when the ACR 6.7 update came along, then I upgraded to CS6, got ACR 7 and again it doesn't work. Slightly disappointed here. 😞

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Adobe Employee ,
May 07, 2012

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ACR 7.0 does not have support for the D800 or D800e, but ACR 7.1 does. If you would like, you can download ACR 7.1RC from the adobe labs. http://labs.adobe.com/technologies/cameraraw7-1/ Thanks!

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New Here ,
May 07, 2012

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Ah well... I guess I'll have to do another RC then. 😉

Thank you for the pointer.

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Adobe Employee ,
May 07, 2012

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No problem, let me know if it works for you!

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New Here ,
May 07, 2012

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Well, it's midnight here... so I won't be doing much "testing" right now. But sofar it did open a NEF correctly for me. 🙂

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Adobe Employee ,
May 07, 2012

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Great! Thank you for letting us know. 🙂

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Explorer ,
May 08, 2012

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I installed PSCS6 which on Snow Lepord which worked, but when I installed ACR 7.1 in Snow Lepord PSCS6 would no longer open. Error was program corrupted or incomplete.

If I upgrade to Lion than my network to PCs fail due to Apples change in Samba.

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Explorer ,
May 12, 2012

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I have downloaded and installed ACR 7.1 but it is only partially functional with regards to my D800 NEFs.  For example, in the Filmstrip workspace, it will generate thumbnails of the NEFs and, when double-clicked, ACR is launched and I can post-process the NEF.  However, when I simply select a particular NEF, a preview of the image does not appear only a generic NEF icon.  I tried to insert a screen capture showing this but was informed that this type of content wasn't allowed.

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Explorer ,
May 12, 2012

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Download and install S-NEFCDC-011400WF-ALLIN-ALL___.exe

from WWW.NikonUSA.com

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Adobe Community Professional ,
May 12, 2012

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ACR only supports interpretation of NEFs within an Adobe product. When you are using a file selection dialog to choose files, this is Adobe using an OS-level function, not Bridge or Photoshop, so you will need an update to the OS or provide it an OS-level plug-in to show the previews, with the link in the other reply being a possible choice.

If you are saying that Previews within an Adobe product are not showing, perhaps the ACR cache needs cleared.

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Community Beginner ,
Jul 15, 2012

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I'm stuck here too, I have a new iMac,  the Adobe Photoshop suite Cs5 and a new nikon D800.  I can't open my nef files either, not in PS, Bridge, Lightroom.   I've tried to install ACR 7.1 and I'm told I don't need it by an error.  I installed the earlier version of ACR and that doesn't help.  So now what?  I got lost and missed the solution to the problem.

----------------

Ok, humble pie here.  Apparently I can't read the difference between 6.1 and 6.7.  6.7 did work.  Sigh, oh my tired brain.

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LEGEND ,
Jul 15, 2012

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Cosmichrist wrote:

the difference between 6.1 and 6.7

Well, to be fair 1 and 7 are both straightish runes with a little tab coming off the top. 

Glad to hear you're up and running.

-Noel

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