Photo not opening in camera raw [Photos appear corrupted in Camera Raw but OK in Photoshop]

New Here ,
Oct 12, 2018 Oct 12, 2018

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Hi. my question is!!!!  when opening a photo in camera raw it appears in various thickness in colour like stripes going across the screen. When clicking open in Camera Raw, only then will the photo appear in photoshop. how do i correct this.

Thank you

Shane

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Adobe Employee , Oct 12, 2018 Oct 12, 2018
Hi Shane,Sorry to hear about this, could you try deselecting "Use Graphics Processor" located in Photoshop's Preferences > File handling > Camera raw preferences. and let us know if it helps?Regards, Sahil

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Adobe Employee ,
Oct 12, 2018 Oct 12, 2018

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Hi Shane,

Sorry to hear about this, could you try deselecting "Use Graphics Processor" located in Photoshop's Preferences > File handling > Camera raw preferences. and let us know if it helps?

Regards,
Sahil

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New Here ,
Oct 17, 2018 Oct 17, 2018

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Hi Sahil

Will do it now and let you know.

Thank u

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