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Raw files of Samsung Galaxy S10 Plus is not supported in Camera Raw

New Here ,
Jun 11, 2020

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when i take picture with my samsung galaxy s10 plus in raw format and open it in photoshop 2020, then it shows an error " it is not the right kind of document" in all the previous modals of galaxy S series and S20 Series is also supoorted but S10 series and Note 10 series are supported. please add supports for raw format as soon as possible. 

these are not useless camera's and capable of taking good photographs.

 

please add supports for raw format as soon as possible.

 

Thank You

 

 

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Raw files of Samsung Galaxy S10 Plus is not supported in Camera Raw

New Here ,
Jun 11, 2020

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when i take picture with my samsung galaxy s10 plus in raw format and open it in photoshop 2020, then it shows an error " it is not the right kind of document" in all the previous modals of galaxy S series and S20 Series is also supoorted but S10 series and Note 10 series are supported. please add supports for raw format as soon as possible. 

these are not useless camera's and capable of taking good photographs.

 

please add supports for raw format as soon as possible.

 

Thank You

 

 

{Thread title edited by moderator}

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Problem or error

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106

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nikunj.m LATEST
Adobe Employee ,
Jun 12, 2020

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Hi there,

 

We're sorry about the trouble when trying to open images from the Samsung s10 plus. Our product team is continuously working on improving the applications and including support for more cameras with each update. Please stay tuned for the future updates. You can check the recently added cameras here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

You can also submit a feature request for the Raw files from the Samsung Galaxy s10 plus here: https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_camera_raw_and_dng

This forum is monitored directly by our developers. They can review your idea and may add support for the raw files in a future update.

 

Regards,

Nikunj

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