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Raw plug in not recognised. Where am I going wrong?

New Here ,
Feb 22, 2018

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Hi

Just reinstalled CS5 extended in new PC. All ok but it doesn't recognise RAW files from my Sony camera. Downloaded updated raw plug in which includes the camera details but it still wont recognise the RAW files. Should the plug in be incorporated into the Photoshop program in some way? I appear to be missing something

cheers Martin

Adobe Community Professional
Correct answer by JimHess | Adobe Community Professional

Adobe Camera Raw 6.7 is the newest version of the plug-in that you can use with Photoshop CS5. Here is a link to the download:

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update : Thank You

However, your camera is not supported by that version of Camera Raw. If you want to continue using that version of Photoshop and Camera Raw then the DNG converter is your only alternative. The DNG converter should work without a problem. But you need to be aware that the converter works at the FOLDER level. When you use the DNG converter you need to choose a FOLDER containing your raw images but don't open the folder. If you open the folder then you will get the message that there are no images to convert. If you want to just convert a single image, drag/drop that single image onto the icon for the DNG converter with the converter closed.

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Raw plug in not recognised. Where am I going wrong?

New Here ,
Feb 22, 2018

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Hi

Just reinstalled CS5 extended in new PC. All ok but it doesn't recognise RAW files from my Sony camera. Downloaded updated raw plug in which includes the camera details but it still wont recognise the RAW files. Should the plug in be incorporated into the Photoshop program in some way? I appear to be missing something

cheers Martin

Adobe Community Professional
Correct answer by JimHess | Adobe Community Professional

Adobe Camera Raw 6.7 is the newest version of the plug-in that you can use with Photoshop CS5. Here is a link to the download:

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update : Thank You

However, your camera is not supported by that version of Camera Raw. If you want to continue using that version of Photoshop and Camera Raw then the DNG converter is your only alternative. The DNG converter should work without a problem. But you need to be aware that the converter works at the FOLDER level. When you use the DNG converter you need to choose a FOLDER containing your raw images but don't open the folder. If you open the folder then you will get the message that there are no images to convert. If you want to just convert a single image, drag/drop that single image onto the icon for the DNG converter with the converter closed.

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Adobe Community Professional ,
Feb 22, 2018

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does your cs5 support that cr and what cr is installed and what sony camera?

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New Here ,
Feb 22, 2018

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Hi I assume CR means Camera Raw? It was previously included on my last Pc but doesn't appear to be there on the new installation. I have downloaded DGN converter 10.2 from the Adobe site bit it does  not work within Photoshop. My camera is a Sony dsc - rx100m4

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kglad LATEST
Adobe Community Professional ,
Feb 22, 2018

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you need cr 9.1.1 or better and, as explained in message 4, your ps is not compatible.  you need cs6 or better (or continue using the dng converters, also explained in message 4).

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Adobe Employee ,
Feb 22, 2018

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Moving to Adobe Camera Raw

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Adobe Community Professional ,
Feb 22, 2018

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Adobe Camera Raw 6.7 is the newest version of the plug-in that you can use with Photoshop CS5. Here is a link to the download:

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update : Thank You

However, your camera is not supported by that version of Camera Raw. If you want to continue using that version of Photoshop and Camera Raw then the DNG converter is your only alternative. The DNG converter should work without a problem. But you need to be aware that the converter works at the FOLDER level. When you use the DNG converter you need to choose a FOLDER containing your raw images but don't open the folder. If you open the folder then you will get the message that there are no images to convert. If you want to just convert a single image, drag/drop that single image onto the icon for the DNG converter with the converter closed.

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