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Sony ZV-1 .ARW files do not open in ACR!

Explorer ,
Jun 27, 2020

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Is this matter being addressed by Adobe?

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Correct answer by JimHess | Adobe Community Professional

There is always a bit of lag time between the introduction of a new camera and when a version of Camera Raw is available with support for that new model. Adobe must develop support for each individual model.

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Sony ZV-1 .ARW files do not open in ACR!

Explorer ,
Jun 27, 2020

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Is this matter being addressed by Adobe?

Adobe Community Professional
Correct answer by JimHess | Adobe Community Professional

There is always a bit of lag time between the introduction of a new camera and when a version of Camera Raw is available with support for that new model. Adobe must develop support for each individual model.

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DNG

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New Here ,
Jun 29, 2020

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I hope they adress this soon! I have a bunch of raw photos waiting to be edited. Tried Sony Imaging Edge and it's too crude for what I want to do.

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Community Beginner ,
Jul 02, 2020

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I'm getting buy using Sony ImagingEdge View/Edit and have it set up to export to Photoshop (or Lightroom)
You get a button top left it works tolerably well.
It's better than using JPGs anyway

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Explorer ,
Jul 05, 2020

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It doesn't really work in the same way we are familiar with ACR though.

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Adobe Community Professional ,
Jul 02, 2020

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There is always a bit of lag time between the introduction of a new camera and when a version of Camera Raw is available with support for that new model. Adobe must develop support for each individual model.

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Community Beginner ,
Jul 10, 2020

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It would be something if the .DNG converter recognisd it, even that still doesn't work yet.
The camera has been out about a month now.

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Adobe Community Professional ,
Jul 10, 2020

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When the DNG converter will support the camera Camera Raw will have been updated to support the camera as well. Everything goes hand-in-hand, and it takes time, and patience. And getting angry and blaming Adobe isn't going to help. Canon users and Nikon users and other users as well have gone through this frustration in the past.

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Adobe Community Professional ,
Jul 10, 2020

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To add, Adobe AND every other 3rd party raw converter product because Sony (like other camera manufacturers) has to go about making every new raw file differ from the last, forcing everyone to hack then update their software while you, the customer has to wait. 

The only solution at this point besides waiting is to use the Sony supplied raw converter. 

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New Here ,
Jul 31, 2020

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an ETA for when you will be finished with this update would be nice.  And spare us the sob story. You have the most expensive AND widely used photo software on the market.  Learn how to work within your industry.

 

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Adobe Community Professional ,
Jul 31, 2020

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Solution has been out for about a week:

Download DNG Converter 12.4 Beta:
Windows: https://supportdownloads.adobe.com/detail.jsp?ftpID=6971
Mac: https://supportdownloads.adobe.com/detail.jsp?ftpID=6969

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New Here ,
Jul 31, 2020

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Thanks for the info!

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Adobe Community Professional ,
Aug 01, 2020

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Adobesucksasss wrote:

“Learn how to work within your industry.”

Adobe does work within its industry. Ever since digital cameras started offering a raw format option around 20 years ago, Adobe and other companies have tried and tried to get the camera companies to provide the sensor data format of each new model, but most camera companies consider that proprietary information and will not share it with software companies. That is partly to nudge you toward using the camera maker's own software instead. Adobe and other raw developers must reverse-engineer those formats.

 

Take it from a non-Adobe source, the American Society of Media Photographers:

“Most raw formats are proprietary and undocumented. Proprietary raw formats are problematic because they must be reverse engineered by third party software vendors before they can be opened in any software other than the manufacturer's software.”

 

The challenge is to get the camera companies to open up, but this is how the industry has worked for two decades now. That article was written 5 years ago. This is not a problem with the camera companies who are more cooperative, or who have made cameras that can save to DNG so that third-party raw software can open it right away. And DNG was a solution that Adobe came up with: “Here, have a raw format that is free to use, and openly documented. Offer this as a file format out of camera, and no one will have to wait for software to catch up.” But only a few camera companies said yes.

 

Even though you have to wait a short amount of time for each camera, you will often find that Adobe is one of the first to provide support.

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Adobe Community Professional ,
Aug 01, 2020

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The fault of the delay in proprietary raw support is totally due to camera manufacturers. There is zero reason for this political mess. The manufacturers could supply raws early or better stop going out of their way to make tiny difference from the last that EVERY software company must and can reverse engineer. The time and money lost is pointless. But photographers don't seem to make a stink to the manufacturers so they continue this silliness with OUR image data.

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Adobe Community Professional ,
Aug 01, 2020

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I think you have to understand that Adobe users are working under a little different mindset. Perhaps some of us think that our Adobe products are at the center of the universe and that the digital world revolves around our products. But in reality Adobe is just another company as far as Sony or Canon or Nikon or Fuji or any other company is concerned. These companies provide their own software that support their format, and they aren't worried about whether or not Adobe's software is able to support their images. It isn't their concern. As far as I can tell, it never has been and probably never will be. Pentax and maybe one or two other camera companies (I don't know) have taken the initiative to adopt the Adobe DNG format as an alternative to choose for in-camera saving. But the vast majority of companies have turned their noses up to the idea. They have no desire or intention to cooperate with Adobe. They have no need to. So Adobe is left on their own to work out support for every camera that comes along, and take flak from users because that support might not be there the very day the camera is released. Seems to me some demands are just a bit unrealistic.

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