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Unable to download Raw files from a new camera

New Here ,
May 10, 2018

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I'm using PSE 12 with a recent update for Camera Raw Plug-in 10.3 and I checked to make sure that the Camera (EOS 7D Mark II) was included and it is.

Unable to download Raw files from camera to PSE----jpg files go without a problem

Bob

Adobe Community Professional
Correct answer by JimHess | Adobe Community Professional

That camera requires at least Camera Raw 8.7. However, PSE 12 will only accommodate up to Camera Raw 8.5. You will either have to upgrade your software or download the latest DNG converter.

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Unable to download Raw files from a new camera

New Here ,
May 10, 2018

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I'm using PSE 12 with a recent update for Camera Raw Plug-in 10.3 and I checked to make sure that the Camera (EOS 7D Mark II) was included and it is.

Unable to download Raw files from camera to PSE----jpg files go without a problem

Bob

Adobe Community Professional
Correct answer by JimHess | Adobe Community Professional

That camera requires at least Camera Raw 8.7. However, PSE 12 will only accommodate up to Camera Raw 8.5. You will either have to upgrade your software or download the latest DNG converter.

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235

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 10, 2018

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Moving this query to Adobe Camera Raw​ community.

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Adobe Community Professional ,
May 10, 2018

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That camera requires at least Camera Raw 8.7. However, PSE 12 will only accommodate up to Camera Raw 8.5. You will either have to upgrade your software or download the latest DNG converter.

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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