Unable to open Camera Raw--Workaround

I installed Photoshop CC 20.0 last week on 2 Windows 10 x64 computers. Before doing so I completely uninstalled Photoshop CS6, and ran the cleaner tool.

Photoshop and Bridge installed fine, but I could not open dngs, tifs or jpgs in Camera Raw 11. I spent 48 hours trying every sensible suggestion I found online; nothing worked.

Today I downloaded Camera Raw 9.12.1.790, of Aug 2017, and installed it. Camera Raw now functions on both computers. (Version 10.5 didn't work.)

I have posted this because a number of people have had my problem and been unable to solve it. However, it is only a workaround. When will this problem be addressed properly?

Mary

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Unable to open Camera Raw--Workaround

I installed Photoshop CC 20.0 last week on 2 Windows 10 x64 computers. Before doing so I completely uninstalled Photoshop CS6, and ran the cleaner tool.

Photoshop and Bridge installed fine, but I could not open dngs, tifs or jpgs in Camera Raw 11. I spent 48 hours trying every sensible suggestion I found online; nothing worked.

Today I downloaded Camera Raw 9.12.1.790, of Aug 2017, and installed it. Camera Raw now functions on both computers. (Version 10.5 didn't work.)

I have posted this because a number of people have had my problem and been unable to solve it. However, it is only a workaround. When will this problem be addressed properly?

Mary

View all replies

Views

81

Likes

Translate

Translate

Report

Report
More
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More

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