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When wil the sony a7r3 raw conversipn will be available in the raw convertor

New Here ,
Nov 26, 2017 Nov 26, 2017

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When will the sony a7r3 be available in the rawconvertor ?

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LEGEND , Nov 26, 2017 Nov 26, 2017

It will be available when Adobe makes it available. Only Adobe knows, and Adobe never announces in advance. Frustrating, yes. A better solution, no.

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LEGEND ,
Nov 26, 2017 Nov 26, 2017

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It will be available when Adobe makes it available. Only Adobe knows, and Adobe never announces in advance. Frustrating, yes. A better solution, no.

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Nov 28, 2017 Nov 28, 2017

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I can tell you that we're aware of the camera, and working to add support for it ASAP.

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Community Beginner ,
Dec 02, 2017 Dec 02, 2017

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wow! my whole editing process has been shut down using Lightroom! Not good!

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Community Beginner ,
Dec 05, 2017 Dec 05, 2017

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ASAP is not good enough! We need a timeframe. Could you provide that?

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New Here ,
Dec 06, 2017 Dec 06, 2017

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Yes please - give us the update soon!

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Dec 06, 2017 Dec 06, 2017

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If I could tell you, believe me, I would. It's the policy, and one I didn't myself create.

The Camera Raw team is doing everything in its power to get this support out as soon as possible. You'll have to take me on my word when I say that the delay is frustrating for us as well. It is due to something outside of our control and we are really doing the best we can.

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New Here ,
Dec 06, 2017 Dec 06, 2017

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Hy Jeffrey

Can you explain in detail why Adobe is not releasing updates at the same time as new cameras are introduced?

We professional users need this workflow!

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Community Beginner ,
Dec 10, 2017 Dec 10, 2017

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You know it's sad when the only thing preventing LR from accepting files from the A7Riii appears to be that the model number in the exif is not on the approved list for LR.  All I have to do this change the model to ILCE-7RM2 and it works just fine.  Haven't had any problems editing ARWs from the A7Riii by just chaning the model in the files' exif.

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LEGEND ,
Dec 10, 2017 Dec 10, 2017

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Being on the "approved list" as you call it, means that Adobe has created camera profiles and other camera-specific customizations in the raw engine and then also have a stable product, otherwise, where they're always fixing bugs or making enhancements, so there's more than just new camera support changes in each release.

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Community Beginner ,
Dec 10, 2017 Dec 10, 2017

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I get it.  I'm a PM for software development.  We're seem to be a little more agile than your current train seems to be.  LR currently appears to be capable of processing the files, with the exception of not liking the metadata.  I get bundling it with other bug fixes and features, but release of this camera was not a surprise.  Given the state of the application, and the apparent consistency of the file, I'm disappointed you have not been able to publish this branch by now.

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Community Beginner ,
Dec 09, 2017 Dec 09, 2017

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Re - Adobe: I can tell you that we're aware of the camera, and working to add support for it ASAP.

WHY didn't Adobe start earlier? I am sure Adobe received a camers from Sony for test and evaluation. Adobe had more than enough time to get this right.

This sounds as bad as Adobe Stock. They cannot get it together either,

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Community Beginner ,
Dec 07, 2017 Dec 07, 2017

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I used a Sony A7RIII yesterday. Lightroom CC 2018/PS CC 2018 as well as Adobe Bridge CC 2018 cannot read these raw  (ARW) files.

Strange , because Adobe can read the raw files from the A9 I used on a shoot in June 2017.

However, don't despair as I have THE solution;

I used Capture One from Phase One - This works perfectly.

I attended a Sony Event in Munich yesterday where they invited Pros to test their equipment. They actually recommended Capture One for Post stating it was superior to LR. I must say the latest version (10) is excellent. OK, it has its shortcomings but it can read the Sony files from the A7III.

Sony owners get Capture One for a special price. As a Sony user, I paid €50 for my licence. That is not limited to Pros but any Sony user.

Keep shooting

DAStagg

UPDATE: Updating to version 11 was a BIG mistake!! I updated my C.O. Sony Express v. 10 to the version 11.  Apart from problems with it that are too numerous to mention here, Phase One have removed certain functions. I use dual monitors and as such looked in vain for this function in version 11.

I have just learned Phase One have left this mode  out, it is only available in the pro version. Phase One, you have lost a customer as I shall NOT be upgrading to the pro version. I'll shoot in jpg and raw simultaneously and continue using LR. Some day Adobe will update their product.

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Explorer ,
Dec 08, 2017 Dec 08, 2017

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It is quite ironic that if I use Capture One version 11 (which has had support for A7R3 since before the camera was introduced it appears) I can import the .arw Adobe Photoshop CC 2018 will not recognize and then export it as a .psd Adobe will recognize.

Maybe you can call them up and ask them to explain it to you LOL

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New Here ,
Dec 09, 2017 Dec 09, 2017

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What a MESS!  I just purchased the Adobe 1 yr subscription only to find out that it doesnt support my new camera.  Furthermore, Adobe doesnt offer any Chat or phone support??

ADOBE - WHEN are you going to fix this issue?

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New Here ,
Dec 10, 2017 Dec 10, 2017

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ON1 Photo Raw 2017 & 2018 BOTH support the NEW Sony A7R3 RAW files.

Too bad Adobe Lightroom (any version) still does NOT support the Sony RAW files from A7R3 even after 10 days of the NEW camera being released!

Is it time to CANCEL Creative Cloud membership and switch editing/workflow software?

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New Here ,
Dec 11, 2017 Dec 11, 2017

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Adobe updated the iOS versions of Lightroom CC tonight and in the description it states "Integrated ACR 10.1." Assumes that means we should see Adobe Camera Raw updated for the desktop apps very soon.

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Dec 12, 2017 Dec 12, 2017

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Yes, this camera model is supported in Camera Raw 10.1, released yesterday.

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New Here ,
Dec 12, 2017 Dec 12, 2017

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I can confirm I just updated Lightroom Classic CC to 7.1 release with camera raw 10.1  
A7Riii raw is now supported

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New Here ,
Dec 12, 2017 Dec 12, 2017

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I just tried it and now no images are viewable .. great!

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Community Beginner ,
Dec 12, 2017 Dec 12, 2017

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Woo Hoo!!  Thanks for the update.

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