When will the sony a7r3 be available in the rawconvertor ?
It will be available when Adobe makes it available. Only Adobe knows, and Adobe never announces in advance. Frustrating, yes. A better solution, no.
I can tell you that we're aware of the camera, and working to add support for it ASAP.
wow! my whole editing process has been shut down using Lightroom! Not good!
ASAP is not good enough! We need a timeframe. Could you provide that?
Yes please - give us the update soon!
If I could tell you, believe me, I would. It's the policy, and one I didn't myself create.
The Camera Raw team is doing everything in its power to get this support out as soon as possible. You'll have to take me on my word when I say that the delay is frustrating for us as well. It is due to something outside of our control and we are really doing the best we can.
Can you explain in detail why Adobe is not releasing updates at the same time as new cameras are introduced?
We professional users need this workflow!
You know it's sad when the only thing preventing LR from accepting files from the A7Riii appears to be that the model number in the exif is not on the approved list for LR. All I have to do this change the model to ILCE-7RM2 and it works just fine. Haven't had any problems editing ARWs from the A7Riii by just chaning the model in the files' exif.
Being on the "approved list" as you call it, means that Adobe has created camera profiles and other camera-specific customizations in the raw engine and then also have a stable product, otherwise, where they're always fixing bugs or making enhancements, so there's more than just new camera support changes in each release.
I get it. I'm a PM for software development. We're seem to be a little more agile than your current train seems to be. LR currently appears to be capable of processing the files, with the exception of not liking the metadata. I get bundling it with other bug fixes and features, but release of this camera was not a surprise. Given the state of the application, and the apparent consistency of the file, I'm disappointed you have not been able to publish this branch by now.
Re - Adobe: I can tell you that we're aware of the camera, and working to add support for it ASAP.
WHY didn't Adobe start earlier? I am sure Adobe received a camers from Sony for test and evaluation. Adobe had more than enough time to get this right.
This sounds as bad as Adobe Stock. They cannot get it together either,
I used a Sony A7RIII yesterday. Lightroom CC 2018/PS CC 2018 as well as Adobe Bridge CC 2018 cannot read these raw (ARW) files.
Strange , because Adobe can read the raw files from the A9 I used on a shoot in June 2017.
However, don't despair as I have THE solution;
I used Capture One from Phase One - This works perfectly.
I attended a Sony Event in Munich yesterday where they invited Pros to test their equipment. They actually recommended Capture One for Post stating it was superior to LR. I must say the latest version (10) is excellent. OK, it has its shortcomings but it can read the Sony files from the A7III.
Sony owners get Capture One for a special price. As a Sony user, I paid €50 for my licence. That is not limited to Pros but any Sony user.
UPDATE: Updating to version 11 was a BIG mistake!! I updated my C.O. Sony Express v. 10 to the version 11. Apart from problems with it that are too numerous to mention here, Phase One have removed certain functions. I use dual monitors and as such looked in vain for this function in version 11.
I have just learned Phase One have left this mode out, it is only available in the pro version. Phase One, you have lost a customer as I shall NOT be upgrading to the pro version. I'll shoot in jpg and raw simultaneously and continue using LR. Some day Adobe will update their product.
It is quite ironic that if I use Capture One version 11 (which has had support for A7R3 since before the camera was introduced it appears) I can import the .arw Adobe Photoshop CC 2018 will not recognize and then export it as a .psd Adobe will recognize.
Maybe you can call them up and ask them to explain it to you LOL
What a MESS! I just purchased the Adobe 1 yr subscription only to find out that it doesnt support my new camera. Furthermore, Adobe doesnt offer any Chat or phone support??
ADOBE - WHEN are you going to fix this issue?
ON1 Photo Raw 2017 & 2018 BOTH support the NEW Sony A7R3 RAW files.
Too bad Adobe Lightroom (any version) still does NOT support the Sony RAW files from A7R3 even after 10 days of the NEW camera being released!
Is it time to CANCEL Creative Cloud membership and switch editing/workflow software?