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Adobe Captivate 2017 installation error

Community Beginner ,
Sep 19, 2021 Sep 19, 2021

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1) Trying to install Captivate 2017 on Surface Pro 7 and got the following error:

"We are unable to instal Captivate this time.  (Error Code: 103)"

2) Tried to install on my MacBook Pro 16 and received the following error:

"The installation cannot continue as the installer file may be damaged. Download the intaller file again."

The installer file was just downloaded from Adobe website.  

Appreciate your help.

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Community Expert ,
Sep 19, 2021 Sep 19, 2021

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[Moderator moved from Download & Install to Captivate.]

See if this helps:

https://community.adobe.com/t5/captivate-discussions/error-103-while-installing-adobe-captivate/td-p...

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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