Adobe captivate 9 : Unable to generate HD video

[bivinmato]

Hello There,

Myself Bivin and i'm in to e-authoring. In the past, using articulate storyline and wanted to try Captivate 9.

I have created a trial adobe captivate project and generated a video out of it. But the video quality is so bad and pixelated.

Could you please help us in this regard? I thought of attaching the captivate project so that people could check and help, but there is not file attach option.

Thanks.

Regards,

Vinoth.

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[Lilybiri]

Captivate and StoryLine are no video creating tools but eLearning tools. Did you create a video (mp4 - h264) which is by defiition passive, not interactive? If yes, was it created as a cptx or a cpvc project? If it was a cptx-project, are you talking about a normal or a responsive project? Did you choose the start screen resolution properly, so that no rescaling was needed? What type of project: software simulation or another eLearning project.  Which version do you use (exact number please), is it 2017?