Adobe Captivate: User Statistics

Report · Oct 12, 2016

Hi everyone.

I'm creating a mobile app support training suite. I need to be able to see how many users are clicking on which part of the table of contents (ie what functionalities of the app they're choosing to learn about). Is there a way to do this? If so, how do I do this and where will the data be stored/how will I access it? And is there any other data I can pull out from Captivate?

Please help! Thanks

Report · Oct 12, 2016

Are you talking about the default TOC? It is perfectly possible to use it as a navigation tool. Look under the Settings button in Project, Table of Contents. Be sure to leave the option 'Enable Navigation' checked off.

You could also create a custom TOC, or offer a GoTo popup like the one described in this article:

More is in a... hyperlink - Dropdown Menu - Captivate blog

I don't know exactly what you mean by the second part of your question: '....where will the data be stored/how will access.......'? Do you deploy the course on a LMS?

In Response To Lilybiri · Oct 12, 2016

Hi,

I have already created a TOC and used it as a navigational tool. Now I want to be able to track how many users click on a certain heading under the TOC...

No its just going to be published as a link online at the moment.

In Response To mehrn62413646 · Oct 12, 2016

I think the only way to do that is to compare the current slide with the last slide visited variable to try and determine if the TOC was used to Navigate. I the difference is more than 1 in the comparison the TOC was used.

You could also add an interactive item submit. If you are using custom back and next buttons, you could set a variable that either was clicked, and compare that with the current slide and last visited slide to see how navigation occurred.

In Response To mehrn62413646 · Oct 12, 2016

What will you use to report to? I can think of several ways to use variables to see which slides have been visited, but you need a way to store the results. Since you are not using a LMS, wondering what you had in mind.

David, I understood his requirement different: he wants to track which slides have been visited, not if they were visited using the TOC. Or perhaps which chapters have been visited, but the problem remains the same: the variables have to be stored somewhere, there is no LMS nor server as far as I understand.

In Response To Lilybiri · Oct 13, 2016

How can I work without an LMS?

In Response To mehrn62413646 · Oct 13, 2016

You can use WAMP / LAMP / MAMP:

Re: Captivate Results folder not appearing

Do I need to use WAMP or will it run on LAMP

https://forums.adobe.com/search.jspa?q=WAMP+setup&place=%2Fplaces%2F1395497&depth=ALL

Others have used IIS:

Any alternative webserver to WAMP that works with Adobe Captivate?

In Response To mehrn62413646 · Oct 13, 2016

You can use a webserver, BDuckWorks gave you some examples. For the tracking you'll need server side programming. I wonder if it is not easier to use a free LMS like Moodle? Do you expect a big audience?

In Response To mehrn62413646 · Oct 13, 2016

The servers BDuckWorks mentioned are to use on your local machine. Since you said it is already going to be on a server you would need to use AJAX or a server-side script to write the data to the server. There are several formats you can write to.

There is an example on eLearning brothers to write the data to a google sheet. I would need to be modified since it sends information back to Captivate, but it works very well.