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Adobe Connect recording on IPad

New Here ,
Apr 21, 2020 Apr 21, 2020

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Hi everyone,

 

I have an issue with properly viewing a recording from Adobe Connect on my IPad Pro

Using Safari I can access the video, I can  play/view the recording, but it has no sound. My sound works with any other videos (e.g. opening a youtube video in another tab in Safari is working). Could you help with a fix for this? 

I can't understand why the sound is not working. To be also noted that the Volume Level from the Adobe Connect control is at 100, so it is on and it is set on Max. 

 

Looking forward to your feedback!

Adina  

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Community Expert ,
Apr 21, 2020 Apr 21, 2020

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This is the Captivate forum, can you please  post your question on the Connect forum?

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