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Adobe Presenter will not load my audio file

New Here ,
Sep 03, 2015 Sep 03, 2015

It says: "Cannot load the recordings for slides 1-17.  The .ppc file does not match the presentation."

I can find the file, but it will not load it.  I cannot afford to lose a huge set of work in these audio files.  How do I get it open so I can work with the file again?

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New Here ,
Sep 08, 2015 Sep 08, 2015
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I was encountering the same problem. What I did was click the button next to Load the Recordings from another file and then hit the browse button. I browse for the pptx file that accompanies my Powerpoint. Once in there I click on the file named Media.ppcx. That takes me back to the dialogue box and I hit the ok button and it loads the  audio for all my slides. I hope this works for you.

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