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Advanced Action on Text Entry Box

Community Beginner ,
Apr 15, 2018 Apr 15, 2018

I made some extensive advanced actions and attached to a text entry box - actually a set of 5 text entry boxes. After 5-6 hours of adjusting I got it to work in regular “preview from this slide”, but as soon as I try HTML5 or publish as such and put into my LMS nothing happens. I hit the submit button and none of the actions occur.

Thoughts? Suggestions? I’m devastated after spending so much time building this knowledge check for a project.

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Community Expert ,
Apr 15, 2018 Apr 15, 2018

Preview from this slide will not be a complete publish of all slides in your project.  My guess would be that something on one of the earlier slides might be throwing a spanner in the works.

Did you try doing a complete publish out of all slides locally first?  Did that show the same error?

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Community Beginner ,
Apr 15, 2018 Apr 15, 2018

I did do preview project and it works fine. the HTML5 and scorn cloud preview didn’t work. I will double check previous slides - I don’t think I reused variables, but I should check that.

If anyone else has suggestions keep them coming please!

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Community Expert ,
Apr 15, 2018 Apr 15, 2018

Publish to SWF and upload to the LMS to see if that output works.  Perhaps the issue is related to a bug in HTML5 output.  If so, you should report it.

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Community Beginner ,
Apr 15, 2018 Apr 15, 2018

Thank you for your help - I published as SWF and it works. Any chance you can tell me how I report that?

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Community Expert ,
Apr 15, 2018 Apr 15, 2018

There's a link to the Adobe Enhancement and Bug Reporting Form on the Captivate Community Portal website.  You can get to that via the tab from within Captivate.

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Community Expert ,
Apr 16, 2018 Apr 16, 2018

There are significant differences (more and more) between HTML and SWF output. If you would post a preview of the Advanced actions described above, there is some chance I could recognize if that is the case for you? I have several examples in older blog posts that do not work for HTML output.  For some of them I have workarounds.

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Community Beginner ,
Apr 16, 2018 Apr 16, 2018

I will post what I can - long story short I have a SME that had a large bank of words and wanted the user to type in 5 words and have it recognize it. I started with a custom build - discovered quickly it was going to be complicated. I tried to use a gaming template from e-Learning Brothers, but it had way too many bells and whistles for what I needed. Tried modifying it several times - gave up and went back to custom build.

My naming conventions are a little goofy because I was making adjustments as I went.

There are 5 text entry boxes, each one has a separate variable associated to it. They are on top of one another and once one is used, it is set to hide, so on so forth (2 are below so you get the idea). The review variable is how I track "duplicates" - on additional boxes and also how I have it set for incorrect feedback. If they miss 2 out of 3 answers, then they see a "review button" and that button takes them to the next screen to show correct ones in one color and the ones they missed in another.

This is the If/Else so if they get any of the answers or none of the answers:

I have it set to they get 5 attempts, but can only make 3 mistakes including providing duplicate answers

Again... this isn't all of it, just a snapshot to give an idea. If something stands out feel free to let me know.

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Community Expert ,
Apr 16, 2018 Apr 16, 2018

I see that the thread is marked as being Answered, so no need for help anymore. Find the correct answer pretty weird....

Just FYI: HTML output is much less 'forgiving' for interactive objects stacked in the same location. Good luck!

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Community Beginner ,
Apr 16, 2018 Apr 16, 2018

Thank you - and I'm newer to using these forums, so thank you for the advice on correct vs helpful.

I wondered about having them stacked. I'm going to try un-stacking. Debating on having to add hide/unhide, but I might let that go for sake of time. I did report as a bug and I'm going to send my project, but I'll try this first.

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Community Expert ,
Apr 16, 2018 Apr 16, 2018
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Let me explain a little bit. Users can search the forums for problems similar to their problem. When they bump onto a thread which is marked 'Answered', the correct answer will appear on top, right below the question. That is a great feature, if the answer really is solving the problem, which is not the case for 'log a bug report'

I don't think it is a bug. It is just SWF output that accepts all kind of weird situations which are not allowed in HTML output.  One example similar to our stacking: putting a static object on top of an interactive object has not the same result in HTML as in SWF output.

About the stacking: try to show one interactive object at any moment, hide all the other objects, do not put the first to be used on top of the others, then hide it. Group the objects and use two commands in a shared or advanced action:

     HIde Group

     Show one TEB

I suspect this can be realized in a much easier way, but with that amount of individual screenshots of that action it is hard to see the whole picture. Please, use the Preview button, which is the first button in the top right control panel (arrow). That will show you all decisinos in one box. Maybe this blog post, where I explain all features of the AA dialog box could help you:

Advanced Actions Dialog box in Captivate 2017 - Captivate blog

You explained about the labeling, you know without any doubt that keeping the generic names (like for the TEB variables) is not making it easier to create actions.

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