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I am using the software demo, for the moment, to do interactive 360courses. But I cannot import video or images because all the choices in the menu bar are grayed out, I can only add text, hotspots and audio. Is this normal? All this doesn't make me want to buy it just yet.
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Lot of confusion about the terminology you are using.
You can not add normal slides nor objects to a VR course. You can add 360 slides to a normal cptx project. It is not possible to convert a 260 video to an interactive slide video. You can only add the limited set of options you mention.
You talk about software simulations, I don't see any link with 360 slides, nor with interactive video? Or do you mean a Video Demo? If you mean a software simulation, you have to publish it to MP4 and insert the video on a normal content slide (not a 360 slide).