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Animated Gif in Captivate

New Here ,
Sep 14, 2023 Sep 14, 2023

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Usually, when I insert animatedt gifs via "media" --> "Animation, it works fine. Just yesterday I had the problem, that the gif would'nt show in the preview anymore. I get the Loading-Button all the time, but the gif is not showing.

mariab91254064_0-1694756946449.png

 

 

So I wanted to know, if my older projects are still working. I tried another one that I've finished yesterday and the animation worked fine. Then I tried another one from the day before and I got the error, that the animation cannot be displayed in html5.

mariab91254064_1-1694757015234.png

 

I'm usind captivate 11.8.2 on windows

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Community Expert ,
Sep 15, 2023 Sep 15, 2023

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Herzlich willkommen! Sorry but will continue in English because I would write too may 'typos' in German (which I understand well).

The message indicates that you have objects non compatible with HTML5 output, but an animated GIF is compatible, I use them once in a while when I don't have an OAM available immediately. At this moment I am busy writing a blog about animated GIFs and the timeline in versions which accept animated GIFs. I just double-checked in your version with a simple animated GIF created in Photoshop and I didn't get your warning.

Two possibilities: since a while not every animated GIF is accepted in Captivate projects. It is possible that your GIF is one of them. The reason for the non-compatibility warning could be caused by another object in your project. Did you check the HTML Tracker?

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Community Expert ,
Sep 15, 2023 Sep 15, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community bugs">

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