Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

any help or adv.

Community Beginner ,
Feb 23, 2016 Feb 23, 2016

Hallo  - kindly any help or adv.  after instal Adobe Captivate 9  on OS. windows 7 sp1 x64bit   van not start Stays in the loading  does not open the program  

appr. any help

with regards

407
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 23, 2016 Feb 23, 2016

Do you run Captivate as Administrator? Right-click on the launch shortcut (in Start menu or elsewhere):

RunAd.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 23, 2016 Feb 23, 2016

Thanks

Yes  run Captivate as Administrator,

But it certainly does not work the same problem

Stays in the loading  does not open the program


444.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 23, 2016 Feb 23, 2016

Can you look 'behind' that screen to see if the Captivate welcome screen is not hiding somewhere? You can also look in the taskbar. I am a real multitasker, and it happens often to me that Captivate is open behind other applications. Moreover: Captivate is a pretty heavy application, you have a 64-bit system, but what about RAM, space on the HDD (or SSD), graphics card?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 23, 2016 Feb 23, 2016

Thank you for a good follow-up

sorry but nothing  behind  that screen

it is Right i used win7SP1 X64 bit

other info on images

1 (2).png

2 (2).png

3.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 23, 2016 Feb 23, 2016

Not sure, I never checked the minimum requirement, but this is a pretty old system, right? I see Pentium, a 512MB NVidia card (which is fine), 4GB of RAM but only 834MB available? (not to be shared since you have a graphics card). According to the requirements for CP8 (which are much too low) this should be able to run Captivate, but please, don't use other applications at the same time. Is there plenty of room left on the HDD where you installed (primary I suppose, should have at least 20% free). Do not listen too much, I'm a freak. My pretty old desktop has 32MB of RAM and a 2MB NVidia, starting from a SSD. Will not tell about my new laptop..

Maybe it has another cause: you did install Captivate on the system, not on a networked drive? I know that some users had issues with corrupt fonts in the past.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 23, 2016 Feb 23, 2016

Thanks

I think the computer  specifications  not bad   and i have on others partion windos 10  and windows  8.1  and   ADOBE CAPTIVATE V8 MULTI  is work with out problem 66.png


55.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 23, 2016 Feb 23, 2016

I don't understand: Cp8 is not compatible with Win10. Are you saying that you have both Win10 and Win7 on that system? Did you perhaps install Win9 on an external HDD?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 24, 2016 Feb 24, 2016
LATEST

Thanks  CP9 deleted after a number of attempts



3 OS i have on PC  1.5 TB    2 HD

6 partions

with  3 OS

win 7 sp1

win 8.1

win 10 1511

and Cp8 is on Win10  work no problem

http://store2.up-00.com/2016-02/145631233831931.swf

admin can closed the discussion

with regards

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources