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Apple M1 Chip - Ventura with Captivate

Participant ,
Jun 28, 2023 Jun 28, 2023

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I am using an Apple Macbook Air with an M1 chip and the Ventura OS. I'm on an invidivual license. I've been trying to use this software all week and it keeps crashing, often resulting in losing unsaved work. Today it crashed 4 times in one hour. I am running version 11.8.1. Does anyone know if Ventura is supported in version 11.8.1?

 

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Community Expert ,
Jun 29, 2023 Jun 29, 2023

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Can you provide the full version number? You find it under Help, About Captivate.

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Participant ,
Jun 29, 2023 Jun 29, 2023

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The full version number is 11.8.1.185

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Community Expert ,
Jun 29, 2023 Jun 29, 2023

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Please update to 11.8.1.219

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Participant ,
Jul 07, 2023 Jul 07, 2023

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I wound up just upgrading to the new version of Captivate, so I can't test your reply. The new version of Captivate crashes less, but it still crashes sometimes. Yesterday, I lost 1 1/2 hours of work because it doesn't autosave and it crashed. Is there any way to recommend autosave as an enhancement?  

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