Are there application simulation issues using remote desktop with Adobe Captivate 2017?

[bonniebFordHarrison]

I work remotely. When I do application simulation, even clicking and moving slowly through the capture, my result does not contain the complete content, it seems to drop parts of it.

Since I was able to very successfully record content through a remote audio, I'm wondering if anyone has any solutions for recording application simulations from a remote desktop? I do have the application captured and Adobe Captivate 2017 installed on the workstation that I remote into.

Please help.

[RodWard]

There really is no secret sauce to this.

Captivate cannot be guaranteed to capture every single click or screen event because sometimes the target apps are coded in a way that Captivate does not expect, so it doesn't 'hear' the interaction.

You just need to always have your finger over the key that you have set for Manual Capture.  I use F2 as the key because that leaves my right hand free to operate the mouse.  But you use whichever method you prefer.