Asset windows not working

[jann52725068]

Just received Captivate 9, When I open the Asset windows, it is so big that I cannot see what's down on the page. No scrollbars and not possible to change size. Any idea about why and what I can do. I can write in my log/in details, as email address and password, but that’s the end of the page. So I cannot get the elearning library an that’s why I bought Captivate.

I have a Windows 10 PC, have tried changing display, reinstalling twice and wasted a lot of valuable time on this.

Thanks

Jan

[Lilybiri]

What are the display settings?

[jann52725068]

Thanks, the display settiings are 1920 x 1080, but I see now that the windows with the assers are cut just under the password field, so it wouldn’t be possible to increase the window.

Jan

[RodWard]

That Assets window may actually be using a browser to display the content.  Check your browser display percentage settings as these are independent of your Operating System display settings.

[Lilybiri · Accepted solution]

I was not really asking about the screen resolution but about the display percentage both for the screen (% set automatically in Win 10, could be too high) or browser.

[jann52725068]

Thank you for youre answer and you were right. Changing the % of the screen helped and it works now. Thanks again

Jan