assets from e-learning brothers

[Danielcc2]

Hello,

I copied characters from the e-leaarning brothers' catalog but I can not use them. Do not appear in assets. i restart the program AC .The system appears to be copied. What can I do?

Thanks.

[Lilybiri]

Please, which version do you use and what was your work flow, because i read 'copy'

[Danielcc2]

Hello,

I use adobe captivate 2017 .