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Audio is not Syncing with Slideshow Play

Community Beginner ,
Feb 20, 2017 Feb 20, 2017

I have audio files tied to each slide in my project. I have transitions of objects based on the timing of the audio. While this works fine in the edit mode, anytime I preview or publish the project, the audio plays at the beginning of each slide (like it should), but the play of the slides doesn't start (it just pauses at the beginning). 

How can I sync the timeline AND audio together in preview and publish mode?

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correct answers 1 Correct answer

Community Expert , Feb 20, 2017 Feb 20, 2017

I don't see any pause in this part of the timeline. Check the On Enter event of that slide, please? If it is 'No action', that is fine.

It is a good practice to delay the start of the audio timeline a little bit (0,2secs) so that it can load totally on runtime.

Which Preview method is causing the issue?

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Community Expert ,
Feb 20, 2017 Feb 20, 2017

Can you please post a screenshot of the timeline? I suspect you are pausing the timeline too early. Read more about that:

Pausing Captivate's Timeline - Captivate blog

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Community Beginner ,
Feb 20, 2017 Feb 20, 2017

The problem is definitely around pausing the presentation, but I am not sure where/why this is happening. I created a video that displays the problem.

http://www.screencast.com/t/CPFhv9fGzV

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Community Expert ,
Feb 20, 2017 Feb 20, 2017

Please, insert a screenshot of the COMPLETE timeline. That video is showing only a small part of the timeline, I need to see all objects.

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Community Beginner ,
Feb 20, 2017 Feb 20, 2017

Ah ok. Here it is.

Screen Shot 2017-02-20 at 1.55.20 PM

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Community Expert ,
Feb 20, 2017 Feb 20, 2017

I don't see any pause in this part of the timeline. Check the On Enter event of that slide, please? If it is 'No action', that is fine.

It is a good practice to delay the start of the audio timeline a little bit (0,2secs) so that it can load totally on runtime.

Which Preview method is causing the issue?

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Community Beginner ,
Feb 21, 2017 Feb 21, 2017
LATEST

Ah, I didn't notice that the event of the slide was set to pause. That is clearly what caused it! 

Thanks for all your help.

Keith

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