Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Audio question

New Here ,
Oct 26, 2015 Oct 26, 2015

After recording audio in playback there is like an echo of the same audio with a few seconds delay.  How do you get rid of that

362
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2015 Oct 26, 2015

Sounds like you may have the same audio clip attached to an object on the slide as well as the slide itself.

Find the audio track in the Library and check the Usage to see if it is only used once.  Check all objects on the slide to see if any have audio attached.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2016 Mar 18, 2016

I recently upgraded to Captivate 9. I'm facing the same issue. I have a .wav file which I've imported and using it as a background audio. When I publish the project in a html/swf format there's no echo. However, in a .mp4 format, there's an echo in beats. I checked for file duplication in Audio Management>Show object level audio to see if there's another copy of the .wav file. Appreciate your help. Cheers.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 18, 2016 Mar 18, 2016

Not really answering your question. Can you check the version number? Last

week a patch (solving also audio issues) was released to 9.0.1.320.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2016 Mar 18, 2016

okay, mine is 9.0.0.223. Will update it and let you know.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 25, 2016 Mar 25, 2016
LATEST

Hi! The issue is resolved since i updated Captivate. Here are the release notes for known issues https://helpx.adobe.com/captivate/release-note/captivate-9-0-1-release-notes.html. Thanks for your help

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources