Backspace key in software demo closes the training in Firefox

[Samantha5FE8]

Hello,

We have a software demo where the user follows along. On one slide they are to press the backspace key. The slide is very simple. It is a screen shot of the software and then after they hit the backspace key the 'on success' is jump to next slide.

The action works in edge, but does not work in firefox.

Thanks in advance.

[E-Learning Guy · Accepted solution]

The Backspace key is trapped by Firefox, and it will execute the Back command to navigate to the previous page in the tab's history. This is documented in Firefox's keyboard shortcuts at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly. There is a way to change this behaviour by accessing the configuration editor (about:config) and changing the browser.backspace_action value to 1. I'm unaware if this can be changed by group policy.

[Samantha5FE8]

Thank you so much! I will try to find another combination.